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Overview
At ClearScale we solve complex business problems every day, offering end-to-end technology solutions, software engineering, data analytics, and DevOps services. We walk customers along the cloud modernization journey to help them realize true product innovation.
This role is for an experienced and motivated Customer Success professional who possesses a unique balance of technical understanding, business acumen, and strong interpersonal skills.
The Customer Success Manager maintains regular communications with customers about their business objectives, technology roadmaps, partnership with AWS, and ClearScale professional services delivery.
A successful Customer Success Manager is confident in an enterprise environment and has the ability to build strong client relationships, develop engagement road-maps, and align teams/services to customers' business value.
15% Travel may be required
Responsibilities
Accountability
Qualifications
To be successful in this role, we are looking for Customer Success Managers with:
Full Time
IT Outsourcing & Consulting
$109k-151k (estimate)
10/06/2022
01/02/2023
clearscale.com
SAN FRANCISCO, CA
100 - 200
2011
PAVEL PRAGIN
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Manager job description and responsibilities
Customer Success Managers are responsible for creating loyal customers who come back again and again.
02/14/2022: Twin Falls, ID
Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.
02/23/2022: Bradenton, FL
Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.
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Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.
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Provide updates & training to existing clients on any new features that are rolled out.
01/06/2022: Shreveport, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Manager jobs
A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.
03/04/2022: Port Arthur, TX
Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.
02/01/2022: San Bernardino, CA
The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.
02/25/2022: Orlando, FL
The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.
01/03/2022: Schenectady, NY
Must understand client needs and offer solutions and support.
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Step 3: View the best colleges and universities for Client Success Manager.