Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career Job Description We are looking for a talented individual… To join our team as a Program Specialist for CLEAResult in the Albany area, you will gain exposure to the inner workings of a successful, growing company in the booming energy efficiency industry. In this position, you will play a key role in supporting goal attainment for several of our programs and assisting teams through: document organization, data entry, data compilation, data analysis, project management, occasional research, and administrative tasks to execute on program implementation activities. Utilizing your experience in the Energy Efficiency Industry, Building Science Knowledge, strong communication skills, attention to detail, and deadline driven approach you will provide quality deliverables to stakeholders internally and externally. Additionaly you will assist with tracking accounts and projects across multiple systems, report on them, and determine deficient information on a granular level - thus your experience with a variety of technologies, including Excel and basic database structure, will be helpful. Your strong organizational/project management skills, professional demeanor, and ability to effectively manage competing priorities will round out your skill set for success. Finally, your passion for energy efficiency, data management, and “can do” attitude will make you a great fit for our high energy team. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this role, you’re a great fit if you can… Provide leadership in building science questions and program scope to more junior members of the team. Enter, modifying, and tracking data via multiple web-based applications. Ensur that data in web-based application is up-to-date and accurate. Review project documentation to ensure accuracy and completion. Perform intermediate level calculations and analysis in Microsoft Excel. Enter and modifying data in calculator tools based on documents collected. Assist program teams with process optimization. Be highly detailed and independent in exercising judgment for matters concerning project execution, data storage, and data organization. Ensure adherence to internal and system protocols to use CLEAResult systems, documents, and tools. Participate in team meetings to provide updates and address action items. Provide research support via Internet or reports/documents. Organize documentation on company intranet. Print, collate, and scan documents. Placing phone and email requests for missing data. Technical document review (construction drawings, equipment specifications). Training other individuals, both internal and external, on web-based application use as well as program and building science guidelines. Identify & escalate issues or areas of concern for project or department performance to the appropriate managers or supervisors, and develop and implement strategies to address those issues or areas of concern. Other duties beyond the above may be assigned. In this exciting career opportunity, you will have… High School Diploma or Equivalent Preferred building/construction knowledge/experience Preferred: Intermediate to advanced proficiency in the following software applications - Microsoft Office (2007 and 2010), specifically:Adobe PDF, Excel, Word, Outlook Experience with data tracking systems Highly organized with close attention to detail Willing and eager learner Process/Project management skills Applied math and analytics experience Comfortable working in fast-paced environment with competing priorities Strong written and verbal communication Experience troubleshooting problems, finding and implementing solutions Preferred qualifications: Building Science Courses, experience with NYSERDA's Residential Programs Project coordination experience Customer service experience Additional Job Description Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Accommodations are available for unvaccinated candidates. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.