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Customer Service Representative (MIA Airport)
CLEAR Miami, FL
$45k-60k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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CLEAR is Hiring a Customer Service Representative (MIA Airport) Near Miami, FL

HIRING IMMEDIATELY

  • Uncapped commission
    • Top sellers have earned upwards of $6,000 per month. Commission amounts are based on individual sales. Commission details including eligibility, amounts, and other requirements are all subject to the terms and conditions of the plan.
  • Competitive hourly rate of $20.34 / hour

CLEAR Customer Service Representatives work at the airport to securely verify current members and enroll new prospective members. Check out a day in the life at CLEAR here:https://tinyurl.com/rmsep534

At CLEAR, we love what we do and we’re obsessed with our members! Our Customer Service Representatives make magic happen every day, creating frictionless experiences.

Perks of Being a Team Member at CLEAR!

  • Uncapped Commission 
  • Competitive hourly rate of $20.34 / hour
  • 15 days Paid Time Off for Full Time Team Members, increasing with time in service 
  • 10 Company Paid Holidays (1.5x pay if worked!)
  • Comprehensive benefit offerings for eligible team members that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
  • Commuter Benefits & Parking subsidy
  • Free Uniform Shoes
  • Paid Parental Leave for eligible team members
  • Family, Military & Bereavement Leave Program for eligible team members
  • Emotional Well Being Assistance
  • 401k Retirement Plan with company match
  • Ongoing training & development programs to grow & advance your career with a growing company! 
  • Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!

Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.

What is a CLEAR Customer Service Representative? 

What you will do - Security, Service and Sales as a Brand Ambassador for CLEAR

  • Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols
  • Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
  • Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR
  • Comply with all security and safety guidelines, policies and procedures at all times
  • You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers

Who You Are

  • Positive and energetic attitude
  • Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR! 
  • Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
  • Previous sales and/or customer service experience, a plus – we’ll teach you the rest!
  • Open availability and flexibility is a must – ability to work a variety of shifts
  • Ability to stand for up to 8 hours per day 
  • You must be 18 years of age or older

About CLEAR:

Founded in 2010, CLEAR’s mission is to create frictionless experiences. With more than 12 million members and hundreds of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right.

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$45k-60k (estimate)

POST DATE

01/31/2023

EXPIRATION DATE

10/30/2023

WEBSITE

clear-it.com

HEADQUARTERS

ANAHEIM, CA

SIZE

<25

FOUNDED

2011

CEO

MARK SHIPMAN

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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About CLEAR

Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions. More
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CLEAR
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