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Front Office Coordinator

St. Petersburg, FL | Full Time
17 Days Ago

Job Description

Description

We're looking for a Front Office Coordinator to join our St. Petersburg team!


This is an opportunity to join Sight360 to learn more about Ophthalmology and our special patient care.

At Sight360, we are building the region’s premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service.

Requirements

The Front Desk Coordinator will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Typical responsibilities include all aspects of the clinic administrative operations from scheduling appointments, validating insurance and payment authorization. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.


Essential Functions and Responsibilities:

· Serve patients by scheduling visits, maintaining EMR records, accounts and greeting them for their appointments

· Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying appropriate staff of patient arrival

· Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies

· Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely

· Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information

· Protect patient rights by maintaining confidentiality of personal and financial information

· Maintain operations by following processes, procedures and reporting necessary changes

· Accept deliveries and route them to appropriate departments when required

· Answer incoming calls

· Contribute to team effort by accomplishing related tasks as needed

· Review charts and reach out to providers as needed to verify or validate orders

· Work at multiple facilities within the market as needed


Qualifications:

· 2-3 years of clerical/reception experience in a medical office setting

· EMR Experience

· Ability to type 40 to 50 WPM

· Bilingual (English/Spanish)


Skills and Abilities:

· Proficiency with standard office software applications (Outlook, Microsoft Office ®)

· Detail oriented

· Ability to multi-task and work across the organization

· Excellent communication and interpersonal skills

· Enjoys interacting with patients, techs, and other healthcare professionals

· Enjoys creating a friendly atmosphere

· Good at coordinating with others to meet collective goals

· Proactive and optimistic


Benefits:

· PTO

· 8 Paid Holidays

· Medical, Dental, Vision

· 401k Match

Skills for Front Office Coordinator

The job skills required for Front Office Coordinator include Customer Service, Scheduling, Front office, Confidentiality, Appointment Scheduling,and Coordination etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Coordinator. Select any job title you are interested in and start to search job requirements.

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Career Path for Front Office Coordinator

The following is the career advancement route for Front Office Coordinator positions, which can be used as a reference in future career path planning. As a Front Office Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Coordinator. You can explore the career advancement for a Front Office Coordinator below and select your interested title to get hiring information.

How to Become a Front Office Coordinator

If you are interested in becoming a Front Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Coordinator for your reference.

Step 1 Understand the job description and responsibilities of a Front Office Coordinator

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Step 2 Knowing the best tips for becoming a Front Office Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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