Reporting to the General Manager or their delegate, the individual in the Field Technician /Asset Manager role is responsible for servicing and maintaining all Apollo Lighting Solutions Inc. a subsidiary of Cleantek Industries Inc. (the “Company”) equipment. The Service Technician is fully and solely responsible for the client sites assigned to them. This role has a high degree of control and authority in managing equipment on client sites.

This is a dynamic role that will evolve to fit the needs of a quickly growing company. The incumbent will be a highly motivated and effective problem solver with a strong focus on customer service. This individual will thrive in a fast-paced and highly technical environment.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• You will act on behalf of the company; First point of contact when customer receives equipment
• All service calls and client requests must be answered immediately within your area (weekends, evenings and holidays are not exempt)
• Responses to all service calls and client requests must be made on site within 24 hours
• This role has a high degree of control and authority in managing equipment on client sites
• Supporting documentation following all service calls and site visits is required
• Provide consultation/advice to clients regarding proper use of equipment
• Train customers (all shifts) on the proper use of the equipment and maintenance; all applicable customers, require training.
• Bi-weekly site visits are required for equipment maintenance; this schedule is managed independently
• When required to transport equipment with company assets, you will be responsible for strapping down loads and verifying safe transport and all documentation (documentation must be verified to ensure it is accurate)
• Provide on-site service of equipment including discussing issues with consultant, inspecting equipment and troubleshooting all issues
• Your schedule will be managed independently, with the expectation that assets are managed in accordance with the Company’s maintenance policies and customer satisfaction is maintained
• Participate in special projects as required
• Responsible for the maintenance of tools and company equipment (including but not limited to company vehicle, computers, volt meter, field kit, etc.)
• Foster professional relationships with clients, external vendors, and consultants
• Understand client’s equipment needs and identify potential up-sale opportunities
• Adhere to all safety requirements both internal and external
• Promote and maintain the organization’s brand image by keeping your appearance, work area and vehicle tidy.
• Comfortable with working at heights on drilling

SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES

• Must be knowledgeable of current safety regulations (including client’s sites), workplace policies
• Basic knowledge of AC/DC electrical systems is an asset
• Basic knowledge of hydraulic systems an asset
• Basic engine maintenance (oil changes, change air filters, replacing fuel pumps, )
• Experience with hand tools, drills and volt
• Work with a high degree of independence; must be a self – starter
• Comfortable with working at heights

EDUCATION, TRAINING, AND EXPERINCE

• Some electrical and mechanical training preferred
• Previous experience in oil & gas industry preferred
• H2S, WHMIS/GHS First Aid tickets an asset
• Oil & Gas Operator experience is an asset.

SPECIAL CONDITIONS OF EMPLOYMENT

• Ability to work flexible schedule including evenings, weekends, and holidays
• Must be able to lift/move a minimum of 50lb periodically
• Must have a valid driver’s license and clean driver’s
• Authorized to work in the United States for any employer.