Automotive Receptionist/Cashier

Job Duties:

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
• Makes changes accurately and issue receipts to customers.
• Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against
• all cash checks and credit card payments on hand at end of shift (including excel worksheet of
• service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating
• any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or
• checks) (putting repair orders and counter tickets in order by number). Verify parts and service
• invoices to batch posting report must account for all invoices closed from the prior day.
• Guarantee all checks in accordance with the company policy.
• Answer phones and direct consumer within service or parts department to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate
• individual for resolution.
• Must follow all company safety policies and procedures.
• Check with Management at the end of each shift before leaving the dealership to make sure they do no need anything additional.
• Scan all Repair orders and Parts tickets daily.
• Perform any other special duties as requested by your Managers.
• Regular attendance consistent with attendance policy.
• Able to have a flexible work schedule, including all holidays.

Job/Education Requirements:

• Ability to read and comprehend instructions and information.
• Excellent oral communication skills.
• Professional personal appearance follows the dress code.
• Ability to communicate customers' interests needs and requests to management and sales

Hours are 7:30 am to 9:30 pm 3 days a week

Bilingual A Plus

Job Type: Full-time

Receptionist / Customer Service: A plus