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Automotive Receptionist

Richardson, TX | Full Time
21 Days Ago

Job Description

Automotive Receptionist/Cashier

Job Duties:

  • Calculate the customer's bill using the dealership's computer system.
  • Receive cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
  • Makes changes accurately and issue receipts to customers.
  • Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against
  • all cash checks and credit card payments on hand at end of shift (including excel worksheet of
  • service and parts invoice totals) (add credit card slips to balance to batch totals) (communicating
  • any discrepancies) (put repair order, counter tickets or stock numbers on credit card slips or
  • checks) (putting repair orders and counter tickets in order by number). Verify parts and service
  • invoices to batch posting report must account for all invoices closed from the prior day.
  • Guarantee all checks in accordance with the company policy.
  • Answer phones and direct consumer within service or parts department to the proper department and follow up in a timely manner.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate
  • individual for resolution.
  • Must follow all company safety policies and procedures.
  • Check with Management at the end of each shift before leaving the dealership to make sure they do no need anything additional.
  • Scan all Repair orders and Parts tickets daily.
  • Perform any other special duties as requested by your Managers.
  • Regular attendance consistent with attendance policy.
  • Able to have a flexible work schedule, including all holidays.

Job/Education Requirements:

  • Ability to read and comprehend instructions and information.
  • Excellent oral communication skills.
  • Professional personal appearance follows the dress code.
  • Ability to communicate customers' interests needs and requests to management and sales

Hours are 7:30 am to 9:30 pm 3 days a week

Bilingual A Plus

Job Type: Full-time

Receptionist / Customer Service: A plus