Who We Are
At the birth of digital, Claravine noticed a persistent problem with data integrity. This discovery eventually led to a unique category solution that continues to redefine how top brands manage the digital experience. We are committed to helping our clients develop the data accuracy, depth, and consistency they need to deliver truly world-class digital experiences and marketing campaigns.
What We Do
At Claravine we help large organizations solve difficult data consistency and accuracy problems, often within their marketing groups. We do this through The Data Standards Cloud, a web SaaS product that enables customers to set their own data standards and provide a way for their teams to validate their data.
What You’ll Do
This is a fully remote role, but all candidates must be able to work in the PST time zone.
As a Customer Success Manager, you will be the main point of contact for our large enterprise and Fortune 100 clients and their ad agencies throughout their lifetime with Claravine. Using your experience with agency or enterprise ad ops and marketing workflows, you will coordinate directly with our enterprise and Fortune 100 clients to onboard them to The Data Standards Cloud, train them on best practices and answer day-to-day questions and escalations. We’re looking for a highly-effective communicator that can juggle the needs of many clients, prioritize effectively and role out improvements to our customer success processes at scale.
What you'll do:
What you bring:
What We Offer
Benefits–We want the employee experience provided at Claravine to allow you to live your best life - inside and outside of work.
Culture–We see you as a human with amazing capabilities, not as a cog in a machine.
In this role, you will own the entire post-sales customer lifecycle, coordinating internally with Sales, Solutions Consulting, Product and Engineering to deliver an exceptional client experience. Strong organization and client-facing skills are required.
Claravine believes in equal opportunity for all. All applicants will receive equal consideration for employment without regard to race, ethnicity, national origin, religion, sexual orientation, gender identity, disability, or protected veteran status. No agency, please.
The job skills required for Customer Success Manager (Pacific Time Zone) include Customer Success, Written Communication, Time Management, Consulting, Listening, Self motivated etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Manager (Pacific Time Zone). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Manager (Pacific Time Zone). Select any job title you are interested in and start to search job requirements.
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