Description

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2022 Travel & Leisure World's Best Award - #5 Top Domestic Destination Spa
• 2022 US News & World Report, Best Hotels in the USA - #11 in Phoenix and #14 in Arizona
• 2022 OpenTable, Diners' Choice Award for Terras
• 2021 Conde Nast Traveler Reader's Choice Award - #5 Destination Spa in the US and named as a winner in the world's best destination spa list
• 2021 Travel & Leisure World's Best Award - #4 Top Domestic Destination Spa
• 2021, 2020, 2019 USA Today 10Best Readers' Choice Award - Top 10 Best Wellness Retreat
• 2020 Travel & Leisure World's Best Award - #3 Top Domestic Destination Spa
• 2020 Conde Nast Traveler Reader's Choice Award - #6 Destination Spa in the US and named as a winner in the worlds best destination spa list (#21)
• 2020 TripAdvisor Traveler's Choice Award
• U.S. News & World Report Top 30 Wellness Destination Worldwide
• AAA Four Diamond Rating
• 2020 AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Complimentary access to wellness classes & programming

• Complimentary shift meal

• Team member referral bonus

• Affordable health insurance starting the 1st of the month following hire date

• Generous Team Member & Friends & Family Resort rates and discounts

• 401K Retirement plan with Employer Matching

• $50 gas subsidy 25 miles per month

IDEAL CANDIDATES

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality.

This is Regular Full Time.

As a Night Auditor you will be responsible for:

· Respond to all guest requests, offer solutions and solve issues during the night shift.

· Complete all assigned tasks on night audit checklists

· Post room charges, taxes and service charges to guest accounts nightly.

· Process guest charge purchase transactions not posted by Guest Experience Guides

· Transfer charges and deposits to master accounts

· Verify all account postings and balances

· Monitor the current status of coupon, discount or other promotional programs ensuring all market segments are accurate nightly

· Track room revenue, occupancy percentages and other statistics

· Prepare a summary of cash, check and credit card activities

· Summarize and print necessary reports of operations for managers

· Perform check in and check out procedures

· Assist with guest requests, deliveries and luggage help as necessary

Requirements

QUALIFICATIONS

· One to two years’ Front Desk experience (or comparable role)

· Previous hotel/resort experience preferred

· Willing and able to work all shifts including weekends/holidays

· Must have reliable transportation

· Be able to work in a standing position for long periods of time

· Knowledge/passion in Health & Wellness