Description

JOB SUMMARY

CityTeam is a Christian non-profit dedicated to supporting communities by meeting

immediate needs and enabling lasting solutions for those struggling with poverty,

homelessness, and addiction. Being part of CityTeam is not just a career but a calling.

Whether we’re working on the frontlines in Programs or working behind the scenes in

Support Services, we feel privileged to use our education, experience, and gifts to love

people and bring glory to God.

As the first point of contact, the Office Coordinator will represent CityTeam in person, over

the phone, and via email. This position handles multiple administrative tasks with accuracy

while maintaining the highest level of confidentiality and customer service. Due to the

nature of this role, the Office Coordinator must be able to complete projects and tasks in a

timely and accurate manner while tactfully managing constant interruptions. To be

successful, the Office Coordinator must have the technical and soft skills necessary to

complete projects, solve problems, answer questions, direct calls, and build positive

working relationships. Our ministry is often unpredictable, so we are looking for someone

who can pivot quickly and deal with surprises and unexpected twists with grace. Our ideal

candidate will be organized and detail-oriented, have strong written and verbal

communication skills, and the ability to handle conflict in a Christ-like manner.

The Office Coordinator is a temporary, part time up to 30 hours, non-exempt position

wrapped up in a Christian environment that values Teamwork, Accountability, Humility,

Innovation, and Joy.

ESSENTIAL FUNCTIONS

1. Welcome guests, answer questions, receive packages, and assist as needed at the

front desk.

2. Answer, screen, and route calls and emails to the appropriate people, departments,

and programs.

3. Provide information about CityTeam’s programs and services to the public.

4. Provide administrative assistance to HR as needed including but not limited to:

posting openings on job boards, scheduling and coordinating interviews, processing

background checks, employment verifications, new hire/term IT tickets, ordering

business cards, name plates, etc.

5. Update CityTeam’s organizational chart and phone lists as needed.

6. Special event planning, coordination, and execution.

7. Track, process, and prepare annual employee service awards.

8. Manage and reserve conference rooms for staff.

9. Collaborate with various managers to update CityTeam’s Event Calendar.

10. Maintain and order office and kitchen supplies.

11. Provide outstanding customer service to staff and public.

12. Manage President’s generic email account

13. Manage multiple projects and tasks.

14. Other administrative tasks as required.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform

each of the essential duties satisfactorily. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Requirements

Required Education and Experience

• High school diploma or equivalent
• Some completed college coursework
• 3-years minimum professional administrative experience
• Computer literate and proficient with Microsoft Office Suite and g-Suite
• Outstanding command of the English language, especially writing professional documents and business correspondence

Preferred Education and Experience

• Experience in the Customer Service industry
• Familiarity with CityTeam
• Bi-lingual (English/Spanish is a plus, but not required)

Physical Demands

• Stand or sit for prolonged amounts of time
• Walk, bend, twist, reach, & kneel
• Talk and hear
• Occasionally lift and move up to 20 pounds
• Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms
• Should be able to type accurately with a minimum 45 wpm
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Conditions

• This position works in a professional office environment
• This role routinely uses office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Days and hours of work are Monday-Friday 9am-3:30pm (possible flexibility)

Additional Eligibility Qualifications for CityTeam Ministries

• Must have a personal relationship with Jesus Christ
• Must be active in a local Christian body of believers or at least pursuing community
• with other Christ-followers
• Must have compatible theology on major issues of CityTeam's Statement of Faith
• Must be committed to serving God and the body of Christ

Please note this job description is not designed to cover or contain a comprehensive listing

of all possible duties, activities, or responsibilities. These requirements may change at any

time.