The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis.With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required.IDEAL CANDIDATE STATEMENT

This position is located within the Information Technology Operations Division of the Department of Information Technology and is part of a team responsible for City and Public Safety's server infrastructure, virtualization environment, directory services, email, identity management, security, monitoring and alerting, backups, and enterprise storage. The candidate is expected to work closely with the Principal Engineers as well as the System Engineers and business stakeholders. The candidate should also be able to drive projects independently with minimal supervision as well as act as a technical lead on Public Safety information technology projects.

The ideal candidate will have hands-on experience that includes three or more of the following:

• Windows Server OS and Active Directory services
• Linux OS (preferably Redhat)
• Office 365
• Virtualization technologies i.e., VMware
• Storage Products
• Backup Products
• Identity Management (preferably Okta)

Additional experience with the following is preferred:

• Rubrik & Veeam Backup Solutions
• Dell Server and Storage Hardware
• Network – DNS, DHCP
• Firewall and VPN Solutions (preferably Palo Alto)
• Monitoring solutions, ex: SolarWinds

Under direction, the Senior Systems Engineer performs professional, technical and systems programming and/or systems administration duties involving the design, development, testing, implementation and maintenance of the software and hardware infrastructure and connectivity capability between different platforms that manage information technology resources and support the execution of automated applications.
DISTINGUISHING CHARACTERISTICS
This advanced journey professional classification is populated with multiple incumbents. The Senior Systems Engineer performs network design, administration and tuning, mainframe operating systems programming, and/or cross-platform system security. Incumbents may function as team leaders and technical specialists and exercise discretion and have latitude in resolving both mainframe and network issues. Incumbents support any one or a combination of platforms, operating systems and associated products.
This class is distinguished from the lower level Systems Engineer by the complexity of duties performed, the depth and breadth of network administration and/or operating systems programming duties, and the latitude in decision-making. This classification is distinguished from Principal Systems Engineer that the latter has greater technical responsibility including systems design across multiple platforms running large-scale applications, design and implementation of sophisticated security measures, and specification development and technical project management and possesses an advanced level of knowledge and experience.
SUPERVISION RECEIVED AND EXERCISED
Direction is provided by an Information Technology Supervisor, Information Technology Manager or higher-level management staff. The Senior Systems Engineer does not supervise.The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed.

• Designs, develops, customizes, installs, tests, implements, and maintains operating system software, propriety system software and hardware infrastructure or connectivity capability; monitors and tunes systems for optimum performance.
• Reviews the designs of proposed major applications and upgrades for compliance with the City's security policy; performs routine security audits, report findings and recommend related system enhancements; maintains firewall configuration and router access lists as needed; performs routine reviews of security logs for firewalls, border routers and DMZ servers; installs and maintains intrusion detection system to protect against an attack on the City's networks; monitors and researches possible security threats and communicate alerts and recommendations to the appropriate City staff member.
• Supports the mainframe, mid-range and specialized operating system software.
• Manages a wide area network or local area network; installs upgrades and enhancements; maintains hardware and software operability; designs network, manages installation of hub, switch and router upgrades; monitors network performance; and documents network design and configuration
• Participates in capacity planning and security assessment; participates in disaster planning and recovery procedures.
• Trains and mentors IT staff and end users relative to mainframe, network, security and operating system enhancements and procedures.
• Performs other related duties as assigned.

Knowledge of:

• Security policy administration.
• Network architecture and design fundamentals.
• Principles of and current trends in information technology design and implementation across all platforms from PCs to mainframes.
• Mainframe and network operating systems, programming languages, utilities and tools.
• Project management techniques.
• Communication protocols, telecommunications and information processing environments.
• General programming and compilation techniques.
• Wired and wireless network design and implementation.
• Firewall architecture.
• Web architecture, protocols and languages.
• Network backup and recovery techniques.
• Security trends, risk assessment and products.

Skill in:

• Software and hardware installation, maintenance and customization.
• Verbal and written communication.
• Operating System installation, troubleshooting, programming.
• Network administration, optimization.

Ability to:

• Communicate effectively with both technical and non-technical personnel.
• Analyze, identify and resolve complex operating system and system software problems.
• Perform complex software installation, maintenance, and customization.

EXPERIENCE AND EDUCATION
Any combination of education and experience that would provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Five years' experience in computer system security, network administration or mainframe operating systems including design, testing, installation, documentation and maintenance of systems software and hardware configuration.
Education:
A Bachelor's degree from an accredited college or university in computer science or related degree.
Substitution:
Additional experience may substitute for education on a year-for-year basis.
SPECIAL QUALIFICATIONS
Driver License:
Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

PROBATIONARY PERIOD:

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 
 
1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; 

• Employment applications must be submitted online; paper applications will not be accepted. 
• Employment applications will be considered incomplete and will be disqualified: 
  • If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). 
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. 
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with application. Proof of education will be required at time of appointment. 

2. Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; 

• Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. 
• Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. 
• A resume will not substitute for the information required in the supplemental questionnaire. 
• Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 

3. Screening Committee: (Pass/Fail) -All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
 
4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process.
5. Background Process:If considered for appointment, candidates may be required to pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, and drug use history. 
 
6. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
 
QUESTIONS: 
For questions concerning this job announcement and the application process: 

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. 
• For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. 
• Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; 
• Send an email to employment@cityofsacramento.org; or 
• Call the Human Resources Department at (916) 808-5726