Starting hiring salary - $22.92 to $24.30 hourly

Perform a variety of responsible police record clerical functions and public contact duties within the Police Department. 

This position must work well independently and with teams, while providing excellent, timely, respectful customer service and human relations skills in a high-volume work environment, which support the City of Brighton's Mission and Values. 

The Specialist exemplifies the characteristics of a collaborative, innovative and resilient work culture and along with the leadership team, models the appropriate behavior to create and maintain a resilient work culture within the department. Work schedule is 4/10s of varying shifts (including swings, weekends, and holidays).

EXAMPLES OF ESSENTIAL RESPONSIBILITIES AND DUTIES

• Administer and maintain complete, accurate, current, and confidential police records for the Brighton police Department.

• Assists the general public, departmental personnel, and representatives from other agencies in obtaining police related information.

• Answer and respond appropriately to Police Department telephones and transfer the calls to the appropriate person and or department 

• Monitors police radio and transmits via radio a variety of information to police officers and other agencies and departments as needed, 

• Maintains emergency call-out lists

• Operates computer terminals; inputs and retrieves a variety of law enforcement data and information.

• Processes police reports; disseminates copies to appropriate authorities; updates or prepares appropriate records; cross-files records; logs tickets. 

• Releases reports to citizens, businesses and other government agencies following the Colorado State Statutes regarding records release.

• Enters data into the Department's RMS system. Conducts a variety of queries against the system which search for data errors and duplication and then cleans up those errors.

• Enters, stores, and retrieves police records on police networks, to include NCIC, CCIC and CRIS systems, proofread entries for accuracy.

• Receives and accounts for fees, bonds, and service charges.

• Does not typically supervise other employees but may provide direction, coaching, and guidance to less tenured/experienced employees or volunteers or when the supervisor is absent

• Must be at work and ready to start at your scheduled time.

• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Working knowledge of computer skills, general office procedures and equipment including computer keyboard, operation and utilization of Google and Microsoft Office programs, such as Word and Excel.

Ability to:

• Learn and follow police department and City of Brighton policies, procedures, and practices.

• Type at a rate of a minimum 45 WPM.

• Follow complex written and verbal instruction.

• Speak clearly and concisely.

• Organize and prioritize workload to meet critical deadlines.

• Work alone or as part of a team.

• Use independent judgment and discretion with highly confidential tasks, assigned objectives and implementing department/division operations, service, and programs.

• Uses initiative and judgment in planning for and carrying out assignments

• Work under stressful circumstances, think clearly, and act quickly with frequent interruptions and changing priorities in emergencies and stressful situations while maintaining a high level of professionalism and ability to deliver effective services.

• Maintain confidentiality in accordance Federal, State, and local policies and procedures.

• Adapt to changes in work, including hours of work.

• Establish effective working relationships with officers, supervisors, co-workers, other agency personnel, and the public.

• Listen well and communicate effectively orally and in writing with various audiences

EDUCATION AND TRAINING

• High school diploma or equivalent supplemented by specialized administrative training. 

• At least one (1) years’ experience in a responsible administrative role. Experience in a position involving substantial public contact.

PHYSICAL REQUIREMENTS

• Ability to perform sedentary/light physical work, and to lift 20 pounds and to frequently lift and carry 25 pounds.

• Ability to sit for long periods of time

• Ability to stand, walk, sit, ride, climb, bend, kneel, crawl, twist, reach, grasp, push, pull and perform similar body movements; possesses hand/eye/foot coordination adequate to use computer equipment, pen, and paper to take notes, and to operate a vehicle.

• Ability to talk and hear in person, by telephone and two-way radio.

• Ability to see and read instructions, and characters on a computer screen.

SPECIAL REQUIREMENTS

• Cannot have been convicted of a felony or disqualifying misdemeanor as per NCIC/CCIC policy.

• Ability to pass a polygraph/voice stress analysis and a thorough background check, including CVSA (deception analysis), background examination including local records check and fingerprints through CBI/FBI

• Possession of a valid Colorado driver's license with good driving record.

• FEMA IS-700 and ICS-100 are required to be completed within 6 months of hire.