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7 Guest Services Specialist - Part-Time Jobs in Boca Raton, FL

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City of Boca Raton
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Guest Services Specialist - Part-Time
City of Boca Raton Boca Raton, FL
$30k-39k (estimate)
Part Time | Professional Associations 4 Months Ago
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City of Boca Raton is Hiring a Guest Services Specialist - Part-Time Near Boca Raton, FL

Do you want to be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play? We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca 
LOCATION 
Sugar Sand Park Community Center

SCHEDULE
 18 - 25 hours per week including days, evenings, weekends, and holidays as needed

GENERAL DEFINITION OF WORK:
Performs intermediate paraprofessional clerical work and assists with the daily operations of the community center and box office; provides customer service in a municipal office setting. Work is performed under general supervision.
ESSENTIAL FUNCTIONS:
Completes lead work in box office and at front desk;
Provides exceptional customer service;
Provides research and analysis of various programs;
Implements customer service training programs;
Resolves customer issues;
Processes customer refunds and cancellations;
Handles token machine cash outs and money collection;
Relays accurate information to the public;
Acts as a receptionist, answers telephone inquiries;
Operates standard office equipment;
Provides tours to new staff and to the public;
Provides back-up for ride operators;
Creates spreadsheets to track attendance figures;
Completes daily deposits;
Maintains and updates customer records.
RELATED TASKS:
Prepares and checks forms, records, and applications for accuracy, completeness, and conformity to established standards;
Creates flyers, signs, posters, and other promotional materials as needed;
Assists with special events;
Assists with room set-ups and breakdowns;
Performs related tasks as related.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of standard office practices, procedures, equipment, and clerical techniques; intermediate knowledge of computer software including Microsoft Office programs, business English, spelling and arithmetic; ability to make arithmetical calculations and file alphabetically; ability to establish and maintain effective working relationships with associates and the general public; ability to understand and follow oral and written instructions; ability to operate basic video and audio equipment; ability to learn new computer programs,.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school; Two (2) years of experience with Microsoft applications. Two (2) years of experience with cash handling; Two (2) years of customer service and office work experience.
SPECIAL REQUIREMENTS

Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.

PHYSICAL DEMANDS:
Must be able to lift, carry and push articles weighing up to 25 lbs., and push articles weighing up to 100 lbs. Exposure to extreme temperatures, insects, noise, heights, dark and confined spaces; ability to stand and walk for up to six hours at a time.
 

POST-OFFER BACKGROUND REQUIREMENTS:

The background check process for this position may include:

  • Criminal Background Check
  • Employment Verification
  • Reference Checks
  • Motor Vehicles Report (MVR) Check
  • Workers' Compensation
  • Physical
  • Drug and Alcohol Screen

Job Summary

JOB TYPE

Part Time

INDUSTRY

Professional Associations

SALARY

$30k-39k (estimate)

POST DATE

12/07/2022

EXPIRATION DATE

01/07/2023

WEBSITE

myboca.us

HEADQUARTERS

BOCA RATON, FL

SIZE

1,000 - 3,000

FOUNDED

1925

TYPE

Private

CEO

DENNIS REILLY

REVENUE

$200M - $500M

INDUSTRY

Civic & Environmental Advocacy

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The job skills required for Guest Services Specialist - Part-Time include Customer Service, Microsoft Office, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist - Part-Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist - Part-Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Specialist - Part-Time positions, which can be used as a reference in future career path planning. As a Guest Services Specialist - Part-Time, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Specialist - Part-Time. You can explore the career advancement for a Guest Services Specialist - Part-Time below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Specialist job description and responsibilities

Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.

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Guest specialists must also be adept at record keeping and tracking reservations.

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Guest specialists greet each guest upon arrival and determine their accommodation needs.

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Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.

01/19/2022: Peoria, IL

Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.

03/11/2022: Cedar Rapids, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Specialist jobs

A guest specialist must be at least 18 years of age and possess a valid state driver's license.

02/18/2022: Canton, OH

Have a clear escalation pathway.

01/27/2022: Indianapolis, IN

Understand the Google Ads certification process.

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Prepare for the Google Ads exam.

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Create a portfolio and gather customer reviews.

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Step 3: View the best colleges and universities for Guest Services Specialist.

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