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City of Eugene
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Public Works Public Affairs Manager
City of Eugene Eugene, OR
$94k-123k (estimate)
Full Time | Public Administration 0 Months Ago
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City of Eugene is Hiring a Public Works Public Affairs Manager Near Eugene, OR

OPEN UNTIL FILLED.
FIRST REVIEW OF APPLICATIONS - MARCH 20, 2023.
Accepting online applications only.
The City of Eugene Public Works Department is seeking an experienced public relations professional to carry out the vision of making lives better. Eugene Public Works is dedicated to excellence, integrity, stewardship and respect. We enhance the safety, welfare and livability of the community by providing and managing infrastructure and services for parks and open spaces, airport, transportation, stormwater and wastewater systems.
 
 In this role you will collaborate with other professionals across the City to promote and support our services to the community. While your focus will be on Public Works services, our City’s public relations professionals work closely as a team to support the City’s services as a whole. You will have an opportunity to learn a wide range of public infrastructure programs as you manage Public Works’ public information and public relations program and will become familiar with other City services as you support our City team. A typical day could look like:
 
  • Serving as the lead contact for questions from local media and writing a press release to inform our community on Public Works projects or emergency response activities.
  • Providing senior-level consulting on marketing strategies for public infrastructure improvements or other major initiatives.
  • Representing Public Works in conversations at a community meeting to discuss a sensitive concern in their neighborhood.
  • Managing social media accounts with relevant video or photos of PW services.
  • Connect with your team of four, which you will provide guidance and supervision. 
  • Attend team meetings, work independently on projects, and utilize development time to grow your career with the City of Eugene.
Department/Division: Public Works Department / Administration Division
Salary Range: $41.43 - $55.93 / hourly; $86,174.40 - $116,334.40 / annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA). You can learn more about our process at our How to Apply page.
Benefits: Please click the Benefits Tab to view the City of Eugene’s competitive package options.
Living & Working in Eugene:
For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. 
Public Works is dedicated to building a diverse and healthy workplace, where employees feel a sense of belonging and are valued for their contributions and perspectives. We strive for Public Works to have a personality that celebrates our accomplishments, encourages learning and growth, and promotes the wellbeing of all our employees.
This position is eligible for flexible work hours, and we offer family-friendly benefits to all our employees:
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Employee Assistance Program
  • Flexible spending accounts for transportation, childcare and healthcare
  • Opportunities to work on City-wide initiatives. 
Public Information / Public Relations:
You will be an integral part of the Public Works leadership team, providing senior level strategy recommendations to our department’s public relations activities. This will include creating a strategic public information and engagement plan to communicate with media and the community about Public Works activities. Developing relationships with local media covering the department and key issues will be important in order to proactively pitch stories and respond to requests from the media. You will also write or approve press releases and publications for internal and public information. 
 
You will be a part of the City’s Public Information Team (a City-wide team of public relations professionals), representing Public Works services. Collaborating with other City departments to ensure our messaging is timely and consistent with the City’s strategic goals will be important for our program’s success.
 
Public Works has numerous services and projects that the community will be interested in learning about. You will develop, plan, oversee and implement public information goals and objectives for the department and for specific programs and projects. Consulting with and providing assistance to key management and project staff on strategies to foster community relations and public engagement will be critical to the success of our program. This could include developing and overseeing the implementation of public information, promotional, and citizen engagement programs, and providing creative and logistical support for special events.
 
You will serve as a lead for department PIOs to ensure messaging is clear and concise. Also, a part of this lead role will be to identify and train spokespersons, coordinate communication protocols, provide pre-interview media coaching to department staff, and provide staff training on public information procedures.
 
You will be responsible for oversight of the department website and social media content. 
 
It will be your responsibility to respond to inquiries from the community, City Council and media and to coordinate with program managers in a timely and effective manner. 
Public Works prepares a strategic plan and an annual report to inform the community on the department’s initiatives and achievements. You will oversee the development and production of these plans and reports while working with the department leadership team.
 
Supervision of Creative Services Team:
You will lead a team of four creative, dedicated and skilled public information staff. This will include planning, prioritizing, and supervising public information activities assigned to graphic design, videography, and stormwater education staff, temporary personnel, and student interns. Additionally, you will be responsible for monitoring work activities, and evaluating work products and procedures.
 
You will exercise full supervision over the Creative Services team, which includes the following responsibilities: selection, supervision and evaluation of assigned staff; assigning work and ensuring appropriate training is provided; investigating complaints; recommending and administering disciplinary actions; handling sensitive personnel matters; and recommending grievance responses. An important value to the City of Eugene is building a diverse and healthy workplace and facilitating your staff’s development on such issues as diversity, wellness and creating a respectful working environment will be a priority.
As part of managing the full scope of the Creative Services team and programs, you will develop and administer the public information budget, monitor and approve expenditures, and negotiate and administer contracts with vendors.
 
Emergency Response:
During emergencies and other critical incidents, you will serve as an information resource to the media and public with a focus on Public Works response activities, and occasionally you may need to support the City-wide response effort. These responsibilities may require you to respond outside of traditional work hours. Another important responsibility will be to proactively develop crisis communications strategies for important issues that may arise.
Legislative Issues:
There is often proposed state legislation that will impact Public Works’ services. You will facilitate our department’s processing and tracking of bills and ensure the City’s legislative coordinator and our Executive Director receive timely responses on issues effecting Public Works. 
 
Other Important Duties
Everyone needs a team, and as part of Public Works Administration, you will be a part of developing and implementing goals and objectives for the division. You will serve on a variety of City committees and task teams representing the department and the City. 
 
This posting wouldn’t be complete without acknowledging you may participate in other related duties as assigned.
 Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences.
The City will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
 
A typical way to obtain the knowledge and abilities would be:
Experience: Five years professional experience in public relations or public information including two years of supervisory responsibility or four years of responsible lead worker experience.
 
Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public information, communications, marketing, journalism or a closely related field.
 
License or Certificate:
Possession of or ability to obtain a valid Oregon driver's license. Must pass driving records check, and if hired, maintain a driving record that meets the City's standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license within 30 days of becoming domiciled in the state (ORS 803.355).
 
Possession of or ability to obtain relevant National Incident Management System certifications from the Federal Emergency Management Agency.
The Ideal Candidate will possess the following knowledge, skills and abilities:
Knowledge of:Principles, practices, methods and procedures for coordinating and operating a public relations and information program using traditional and digital media.
 
General functions and operations of public works.
 
News media operations and standards, techniques, timelines and methods used in preparing news releases and publications.
 
Communication techniques in crisis, critical incident or emergency situations.
 
Website design, development, organization, maintenance and content management, and the use of social media for public purposes.
 
Pertinent Federal, State and local laws, codes and regulations.
 
Effective methods of preparing and presenting facts and information to the public and media.
 
Design, marketing and outreach strategies to ensure public exposure to public works offerings.
 
Political and media landscape in relevant issue areas.
Business English including editing procedures, extremely detailed knowledge of grammar, spelling, punctuation, style and syntax.
 
Principles and practices of public speaking.
 
Principles and practices of budget preparation.
 
Principles of supervision, training and performance evaluation.
 
Modern office procedures, computer equipment, computer software including Microsoft Office (Word, Excel and Power Point), and web design and management software.
 
Principles and procedures of record keeping.
 
Ability to:
Act as department spokesperson: comfortable and skilled in broadcast, print and social media interviews.
 
Create and deploy content for news releases, council newsletters, fact sheets, byline articles, annual reports, presentations, event relations in support of the department, and adapt the voice and tone of messaging to the appropriate audience.
 
Be available to respond to emergency incidents outside of traditional work hours and serve as the department's lead PIO during emergency operations when necessary.
 
Develop, plan, organize, coordinate and administer a comprehensive public relations program for the Public Works Department. Develop strategic and communication plans.
 
Analyze problems, identify solutions, evaluate consequences of proposed actions, and implement recommendation to support public information.
 
Analyze proposed and adopted legislation, policies and administrative rules, as well as legislative impacts and application to the department.
 
Solicit, organize, analyze and present material for internal and external use.
 
Interpret and apply federal, state and local policies, procedures, laws and regulations.
 
Evaluate and develop improvements to public relations programs, goals, policies or methods for the Public Works department.
 
Identify and respond to public issues and concerns or direct to appropriate department staff.
 
Coordinate production of informational materials in various media forms.
 
Deal constructively with conflict.
 
Supervise, train and evaluate assigned staff.
 
Prepare and monitor a budget.
Prepare short and long term for programs.
 
Communicate clearly and concisely, both orally and in writing. Speak publicly before a variety of groups in an effective manner, both formally and extemporaneously. Gather, interpret and adapt to cultural contexts.
 
Establish and maintain positive and professional working relationships with those contacted in the course of work. Create a culturally inclusive work environment.
 What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete. 

Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. 

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061. 

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$94k-123k (estimate)

POST DATE

03/10/2023

EXPIRATION DATE

05/29/2023

WEBSITE

eugene-or.gov

HEADQUARTERS

EUGENE, OR

SIZE

1,000 - 3,000

FOUNDED

1862

CEO

CRAIG SMITH

REVENUE

$200M - $500M

INDUSTRY

Public Administration

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About City of Eugene

The City has over 1,400 employees and a $450 million total budget. The City of Eugene is a service-oriented and welcoming organization that provides services through six departments: Central Services Fire & Emergency Medical Services Police Library, Recreation and Cultural Services Planning and Development Public Works In 1944, the citizens of Eugene adopted a council/manager form of government. In this form of government, the City Council develops legislation and policies to direct the City. The City Manager, hired by the City Council, provides administrative direction to the organizati...on, oversees City of Eugene personnel and operations, and carries out the City Councils direction. About the City: As one of the largest cities in Oregon, Eugene has an exciting mix of arts, culture, education, scenic beauty and passion for recreation. Located in the scenic Willamette Valley between the rugged Pacific Coast and the breathtaking Cascade Mountains, Eugene is the county seat for Lane County. With more than 100 city parks, 250 miles of bicycle trails, and numerous lakes, rivers and streams nearby, our community offers a wide range of recreational activities to residents and visitors. Eugenes mild climate and lush landscapes are just a few of the citys attractive features. Eugene is well-known as the home of the University of Oregon. With 20,000 students and over 6,000 employees, the University plays a major role in the community, as does Lane Community College and Northwest Christian University. Eugene is a friendly, progressive community with residents who are active and concerned about quality of life issues. The University brings a cosmopolitan feel to the community, and the collegiate teams have contributed excitement and pride on a regional basis. Living in the City of Eugene offers all of this along with the advantages of higher education, a strong public school system, and a short commute to work. More
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