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CITY OF DULUTH
Duluth, MN | Full Time
1 Month Ago
Utility Programs Coordinator
CITY OF DULUTH Duluth, MN
Full Time 1 Month Ago
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CITY OF DULUTH is Hiring an Utility Programs Coordinator Near Duluth, MN

ABOUT THIS POSITION

The successful candidate will develop, implement and manage the storm utility billing program. They will need to have customer service skills, ability to analyze billing data and reconcile accounts. The candidate shall also have experience in using GIS. In addition to the office duties, the candidate will perform field work including survey and site inspections of storm water ponds and treatment units. Knowledge of stormwater management and associated infrastructure is a key component for the position.

SUMMARY/PURPOSE
To plan, organize, and administer various programs within the Public Works & Utilities Department. Review operational procedures and evaluate the effectiveness of existing and proposed programs and operations.

DISTINGUISHING FEATURES OF THE CLASS

This position involves professional administrative and technical work in maintaining the City of Duluth's compliance with state and federal regulations for gas, water and wastewater in support of the Public Works & Utilities Department. Employees in this classification exercise considerable judgment in decision-making regarding day-to-day program operations and in providing lead direction and training to assigned staff.

bab1. Develop and coordinate utilities programs and operational procedures as directed.
2. Prepare, present, and evaluate the effectiveness of public education programs.
3. Prepare and present reports, recommendations, and studies to staff, governing bodies, at public hearings and meetings, and to public and private agencies and groups.
4. Prepare documents and procedures sufficient to obtain federal and state governmental agency approval for implementation.
5. Coordinate other projects and/or programs as assigned.
6. Plan and conduct public relations programs designed to create and maintain a favorable public image for the City; coordinate and direct public presentations and public events.
7. Plan and direct the development and communication of information to keep the public informed of the City's activities as it relates to ongoing issues within the Public Works & Utilities Department.
8. Prepare and distribute fact sheets to the media, commercial enterprises, and private citizens.
9. Arrange for and conduct public contact programs designed to meet the City's objectives in maintaining compliance with the Federal Government's Clean Water Act.
10. Represent the City at City Council meetings, public forums, and professional conferences at the federal, state, and regional levels.
11. Write and submit grant applications for programs.
12. Coordinate and maintain communications with the public to receive complaints and suggestions, to provide information and explanations regarding program activities and projects, and to resolve disputes and conflicts as needed.
13. Respond to phone calls or written complaints by investigating and/or researching issues to determine course of action; and collaborate with departments, divisions, or individuals for complaint resolution.
14. Determine priorities, assign work to personnel, and coordinate schedules to ensure timely completion of work; establish work standards and evaluate work of employees.
15. Train assigned employees in their program related areas of work including work methods, procedures, and technique; review work and provide day-to-day direction in determining priorities; provide input into performance evaluation.Education & Experience Requirements
A. Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Education, Management, Business Management, Environmental Engineering, Natural Resource Management, Water Resource Management, Environmental Management, or a closely-related field; and
B. Two (2) years' full-time equivalent experience in the functional areas identified as essential above; or
C. A combination of education, experience, and training, considered by Human Resources to be equivalent, totaling eight (8) years.
License Requirements
A. Possession of a valid Minnesota Driver's License or equivalent.Education/Experience Review (100% of scoring process; 70 pass point): Applicants meeting the minimum qualifications will be rated based on the type (relatedness) and extent of their education and experience as documented on their application and/or supplemental questionnaire. Applicants who pass this exam will have their names placed on an eligible list for this classification.
 
Alternative Exam Process: For individuals who qualify under the Americans with Disabilities Act (ADA), alternative examination processes are available on an individual basis upon prior arrangement. Contact Human Resources at 218-730-5210, as soon as possible prior to the scheduled date of the exam. TDD services are available through 218-730-5630.
 
Right to Appeal: Any applicant who has been found qualified to participate in a selection process for a position in the classified service who has reason to contest the validity or fairness of any step in the selection process may appeal to the Civil Service Board within 10 calendar days of the examination. (If the examination is an Education/Experience Review, the applicant must appeal within 10 calendar days of the closing date for accepting applications.) The notice of appeal shall be in writing, shall contain a complete statement of the matter in controversy and the relief requested, and shall be signed and dated by the appellant. The notice shall be addressed to the Civil Service Board and be delivered to the Human Resources Office. If an applicant wishes to file an appeal electronically, the notice should be sent by email to hrinformation@duluthmn.gov.
 
Work Eligibility: In accordance with the Immigration Reform and Control Act of 1986, the City of Duluth requires verification of identity and work eligibility at the point of hire.
 
Veteran's Preference: For applicants claiming veteran's preference, please attach to your application a copy of the document(s) listed for the option that applies to you:
 
Veteran: 1.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge.
Disabled Veteran: 1.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge; 2.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board's written decision of a compensation rating of 10% or greater, dated within 12 months.
Spouse of Disabled Veteran: 1.) Copy of Marriage Certificate; 2.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge; 3.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board's written decision of a compensation rating of 10% or greater, dated within 12 months. (Eligible only if the veteran is unable to qualify for the specific position being applied for as a result of the service-connected disability.)
 Spouse of Deceased Veteran: 1.) Copy of Marriage Certificate; 2.) Death Certificate or other proof of death; 3.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge. If Disabled Veteran, also include 4.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board's written decision of a compensation rating of 10% or greater, dated within 12 months. (Eligible only if applicant has not remarried and the veteran died during active duty or as a result of an injury received from active duty.)
 
Veteran's preference points will be added only if the applicant successfully completes all phases of the exam process and Human Resources has received all supporting documentation.
 
Please refer to Minnesota Statute 197.455 for additional requirements.
 
Non-Discrimination: The City of Duluth is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
 
Probation Period: 12 months
Duration of Eligible List: 7 months
Job Number: C2314

Job Summary

JOB TYPE

Full Time

POST DATE

02/02/2023

EXPIRATION DATE

02/12/2023

WEBSITE

duluthga.net

HEADQUARTERS

DULUTH, GA

SIZE

200 - 500

FOUNDED

2010

CEO

KATHY MARELLA

REVENUE

$10M - $50M

INDUSTRY

Commercial Real Estate Brokerage & Management

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About City of Duluth

This is the municipal body for the City of Duluth, GA. The City of Duluth prides itself on its ability to accommodate a growing, diverse population in Metropolitan Atlanta while maintaining its small-town charm and sense of community. "Capture the Spirit of Good Living" is the City's motto.

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