1 IT Support Job in Lubbock, TX
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City Bank is Hiring an IT Support Near Lubbock, TX
Job Details
SummaryThe TAG (Technology Assistance Group) Technician I delivers an exceptional customer service experience to City Bank employees requesting digital and technology assistance via phone, tickets, and/or email. The technician assists with password resets, answers how-to questions and resolves cases related to hardware/software issues as first call resolutions. The TAG Support Technician will also be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, digital banking, gift cards, bill pay, voice banking, ATM machines, digital wallets, BNK-N-GO, eSign, and eDocuments.
The Technician will have opportunities to cross-train with fellow team members and strengthen their skill set technically, analytically, and professionally. The ideal candidate for this position should work well in a team environment, have a high regard to customer service, and have a passion for serving others with technology issues. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement.
Equal Opportunity Employer/Veterans/Disabled
Job Summary
Other
Banking
11/17/2022
12/06/2022
city.bank
LUBBOCK, TX
500 - 1,000
1941
CODY MAYNES
$200M - $500M
Banking
Related Companies
About CITY BANK
Headquartered in Lubbock, Texas, City Bank has more than $3 billion in assets with 25 full-service banking locations and 13 mortgage loan production offices throughout Texas and New Mexico. Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending and private banking. Our people, passion and unique corporate culture create a special environment where our team can expect c...areer-defining moments while delivering a best-in-class customer experience. City Bank promotes a corporate lifestyle that goes well beyond the workplace with a variety of family-friendly events and unique opportunities for its employees such as a wellness program, competitive benefits, referral rewards and more. In all, its evident the passion that goes into making City Bank such a great place to work creates a positive impact in the lives of our employees and their families. LinkedIn is a social network. NEVER disclose any personal banking information on this site. Have a banking question? Call 1-800-OUR-BANK (687-2265) or visit us online at www.city.bank. Member FDIC Equal Housing Lender NMLS # 439822
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The job skills required for IT Support include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support positions, which can be used as a reference in future career path planning. As an IT Support, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support. You can explore the career advancement for an IT Support below and select your interested title to get hiring information.
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