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Reports to the Teller Supervisor. Responsible for the accurate and efficient performance of a wide variety of teller functions for Bank customers and potential customers.
DUTIES
Greet all customers and assist them by completing the required banking transaction(s) in a prompt, accurate, and courteous manner.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
Resolve customer transactions, which are not consistent with Bank policy or outside of teller authority through the appropriate procedures.
Respond to customer account inquiries.
Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers.
Provide assistance to other personnel during peak hours.
Assist customers both on the telephone and in the Bank with balance information, account inquiries and telephone transfers. Assist loan customers with loan and payoff information, amount of loan payment due and line of credit balances.
Reconcile a variety of bank reports on a weekly and/or monthly basis as needed
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Perform clerical tasks such as typing, and filing.
Perform the duties of a Paying and Receiving Teller which include:
Preparing the teller station by completing balancing sheets, counting cash in the drawer and signing on to the computer.
Accepting and processing account deposits and withdrawals.
Issuing Cashier checks and money orders.
Processing commercial deposits and order for change.
Cashing checks for banking customers and/or checks issued to our customers.
Balancing cash assigned to the teller station daily and completing the closing transactions.
It is expected that the incumbent shall perform other duties as assigned within their capabilities as determined by management.
QUALIFICATIONS
High School Diploma or equivalent required. Knowledge of Windows based software, ability to use a personal computer and 10 key by touch and be detail oriented and highly accurate. Previous experience handling cash in a customer service environment preferred. Knowledge of principles and processes for providing customer and personal services, meeting quality standards for services, and evaluation of customer satisfaction; Knowledge of principles and methods for showing, promoting, and selling products or services preferred.
You must apply at https://citizensbanktx.applicantpool.com/jobs/
Full Time
Lending & Credit
$29k-35k (estimate)
02/03/2023
06/21/2023
citizensebank.com
SALEM, OR
100 - 200
1957
THOMAS A SVOLEANTOPAULOS
$10M - $50M
Lending & Credit
Welcome to locally owned Citizens Bank, the area's premier community bank. We proudly provide comprehensive banking services to businesses and individuals in 13 Willamette Valley communities. At Citizens Bank, we believe that our success is directly linked to the overall health of the region we serve. Since 1957, we have committed ourselves to improving the communities in which we live, work, and play. We honor that commitment daily by providing a full range of banking services with a personal, hometown touch; by supporting the continued prosperity of local businesses; and by emphasizing hones...ty, integrity, and fairness in our relationships with customers, co-workers, and neighbors. Citizens Bank: Good Business. Good Friends. Member FDIC, Equal Housing Lender
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The job skills required for Teller include Customer Service, Cash Handling, Cross-Selling, etc. Having related job skills and expertise will give you an advantage when applying to be a Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Teller positions, which can be used as a reference in future career path planning. As a Teller, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Teller. You can explore the career advancement for a Teller below and select your interested title to get hiring information.