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Citizens
New York City, NY | Full Time
$85k-105k (estimate)
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Operations Specialist
Citizens New York City, NY
$85k-105k (estimate)
Full Time | Business Services 6 Months Ago
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Citizens is Hiring a Remote Operations Specialist

About Citizen:

Citizen is the No. 1 personal safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings,, and led to the rescue of kidnapped children and missing people. 

Citizen’s alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are fire engines passing by. By broadcasting from the scene of an incident and communicating with one another, communities are empowered by Citizen. We act fast, give people the immediate information to stay safe. 

Our first paid product—Citizen Protect—is a only-of-its-kind personal safety subscription that allows users to reach a digital guardian 24/7 for $20/mo. Subscribers used Citizen Protect to guide emergency response to remote hiking locations, or travel safely on late-night walks..

Already relied on by millions of people every day, Citizen will continue to expand and prioritize We’re looking for hardworking, mission-driven individuals to join Citizen.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised $100M in VC funding.

About the Role:

As our Operations Specialist, you are critical to the successful transmission of safety information to our Central Operations team by building, shipping, and maintaining Citizen radios. In addition, you will troubleshoot hardware remotely upon initial setup or if a device is offline. Because the radios provide real-time information to our Citizen community, the role may occasionally require you to be on-call.

If you are a software-defined radio (SDR) hobbyist, enjoy tinkering with electronic devices, or have an interest in public safety, we encourage you to apply!

What You’ll Do Here:

  • Monitor real-time alerts, troubleshooting any hardware issues or failures
  • Monitor the stability of our radio coverage operation by onboarding and managing our network of distributed devices across the U.S.
  • Apply knowledge of public safety and communications to identify coverage gaps and additional sources of information to maximize our ability to provide real-time information across regions for existing markets and new markets
  • Occasional hardware installation and/or management at a number of data centers across the U.S. 

We’d Love to Hear from You if You:

  • Understand public safety communications infrastructure and applications across the U.S. 
  • Have 1-2 years of experience building and maintaining electronic hardware devices
  • Possess a basic technical knowledge of Software-Defined Radio (SDR) 
  • Enjoy working cross functionally across the entire organization

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$85k-105k (estimate)

POST DATE

09/15/2022

EXPIRATION DATE

01/12/2023

WEBSITE

citizensbank.com

HEADQUARTERS

PROVIDENCE, RI

SIZE

15,000 - 50,000

FOUNDED

1828

CEO

BRENNA ANATONE

REVENUE

$5B - $10B

INDUSTRY

Business Services

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About Citizens

Citizens Commercial Banking, a division of Citizens Financial Group, Inc. (NYSE CFG), is one of the oldest and largest financial institutions in the United States. Our commercial banking division offers corporate, institutional and not-for-profit clients and sponsor-owned entities a full range of wholesale banking products and services. Whether youre a privately held company or Fortune 500 corporation, we have the expertise to assess your unique needs and financial operating requirements, and to offer tailored advice, ideas and solutions to help your business reach its potential.

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If you are interested in becoming an Operations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Specialist for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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