IT Support Specialist is responsible for maintaining computer systems and other technologies. Their duties include working install hardware and troubleshoot computer issues, responding to IT questions from CIMPAR’ employees and updating malware protection devices to prevent viruses or computer hacking.

IT Specialist Responsibilities:

• Maintaining working components through repair or replacement
• Assisting call-ins or live chat with technical difficulties
• Assisting staff with hardware and software challenges
• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Offer technical support to company staff and troubleshoot computer problems
• Install and update company software and hardware as needed.
• Anticipate and report the cost of replacing or updating computer items.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Supporting the day-to-day operations of our computer network.
• Maintain inventory of and keep track of all company phones, Computers, laptops, and other technical equipment

IT Specialist Requirements:

• Degree in computer science or a related field is required
• 1–2-years’ experience in IT support in a healthcare organization is required.
• Strong analytical, diagnostic, and problem-solving skills.
• Good communication ability, both written and verbal.
• Personable, professional demeanor.