Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

To promote Omni Amelia Island's unique natural environment to our resort guests, club members and the surrounding community.

• Essential Functions:

  Nature Center

  • To lead various nature tours and programs for property guests on and off property
  • Continually learning in the fields of biology and environmental science
  • Able to identify various species of native animals and plants, and be able to explain information to guests
  • To perform in the care and cleaning of exhibits, including but not limited to snakes, turtles, salt and freshwater aquariums, birds, and small mammals.
  • To assist with the development and implementation of new interpretive and educational programs and displays
  • Knowledge of ecology, flora, and fauna of coastal marine, maritime forest, and salt marsh environments
  • Knowledge of nature areas of interest on property and local area
  • Willingness to learn Amelia Island ecology specifics
  • Able to work with all age guests from children to elderly
  • Ability to drive company vehicles with or without guests (truck, truck w/trailer, golf cart)
  • Responsible for the cleanliness and upkeep of the nature center, surrounding areas, kayak storage area, and resort property.
  • Responsible for the care and upkeep of all equipment (binoculars, fishing poles, other
    • equipment, kayaks, etc.)
  • Attend departmental meetings as assigned by management
  • Accept other special duties as required by management
  • Able to learn to ride a Segway and be approved tour guide from 60 days from hire

  Nature Center Retail

  • Retail sales opening and closing procedures
  • Cashier and cash drawer management
  • Proper handling of keys with access to Nature Center, Walkers Landing, etc.
  • Inventory, stocking, and display of merchandise, organization or retail merchandise

  Cross Utilization

  • Flexibility in job duties
  • Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Amelias Wheels, Pool/Beach, Camp Amelia, Herons Cove mini-golf, Health and Fitness, and Tennis operations
  • Work holiday events and special programs as scheduled

• Hotel Specific Functions:

  • Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
  • Have a thorough understanding of Omni Hotels culture, rules, and regulations
  • Answer phones using the proper "Moments of Service" scenario
  • Provide guests with cheerful, personable, efficient service
  • Responsible for a clean and professional appearance of uniforms
  • Fully understand and implement "Moments of Service" and Power of Engagement
  • Interact with every guest using Omni Standards
  • Knowledgeable about all hotel amenities and property specifics
  • Actively participate in the assurance of the safety of all guests
  • Treat everyone, supervisors, staff and guests with courtesy and respect always

• Tools & Equipment:

  • Kayaks, stand-up paddle boards, bikes, Segways, golf carts, trucks, binoculars, basic tools, and power tools.
  • Aquariums, tanks and all associated cleaning tools.
  • First aid equipment.
  • Computer, printer and all related software programs, Point of Sale (POS), telephone, pen/pencil, photo-copying machine, facsimile machine, receipt printers, etc.
  • Computer Software: Microsoft Programs: Excel, Word, Power-Point, Publisher, Outlook; Xola; Resort Suite

  Working Environment:

  • Exposure to various weather conditions
  • Exposed to extreme hot and cold temperatures
  • Exposed to minimal amounts of various hazardous chemicals
  • Exposure to poisonous plants, animals and insects
  • Exposure to low dose of household chemicals
  • Areas: Nature Center, Amelia's Wheels, Hotel Pool, Drummond Point Park, Walkers Landing, Bike Trails, and various off property nature excursions

  Physical Job Requirements (for essential functions only)

  • Valid drivers license
  • Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly
  • Able to swim and tread water
  • Able to stand and walk for long periods of time
  • Able to complete Segway certification within 60 days of hire
  • Able to complete kayak rescue training within 60 days of hire
  • Able to stoop, push, or pull for long periods of time
  • Must be able to hear, have good or corrected vision, and a good sense of balance
  • Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests
  • Able to multi-task effectively