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Our Client Support Specialists are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.
Upon joining our goal-driven, energetic team, the Client Support Specialist will receive two weeks of intensive hands-on training to become a resident expert in…
The products and services available
Baltimore market demographics
Consultative sales techniques
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
And more!
The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios.
As our Client Support Specialist, you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Client Support Specialist must be hospitable, professional, understanding, and active listeners. You will also…
Follow all CDC and local mandates while working with customers. Your safety and the customer’s are our top priority, and we will not compromise that
Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc.
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful if you…
Have at least 1-2 years of experience in a customer service, sales, or client-facing position. Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don’t worry, our team will be there if you need help
Have a sense of humor. Let’s face it. In this day and age, we should all try to laugh a little more and enjoy the moment
Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees
Full Time
IT Outsourcing & Consulting
$42k-53k (estimate)
12/03/2022
01/19/2023
chromesolutionsinc.com
LONDON, ONTARIO
25 - 50
1990
GREGORY PERRIER
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Client Support Specialist include Customer Service, Problem Solving, Products and Services, Customer Relationship, Customer Interaction, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.