5 Client Support Representative Jobs in TOWSON, MD
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CHROME SOLUTIONS is Hiring a Client Support Representative Near TOWSON, MD
Our company has an immediate opening for a Client Support Representative for our client located in Baltimore.
JOB DESCRIPTION:
The position of Client Support Representative entails being the primary customer support for our team. Success in this position demands outstanding reliability and follow-through and requires excellent communication skills, active listening skills, efficient problem-solving and troubleshooting skills, the ability to delegate effectively, and excellent organizational skills. The ideal candidate will be a highly self-motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.
RESPONSIBILITIES:
- The Client Support Representative will work on a telecommunications campaign and assist in the promotion and selling of products and services newly available to the Baltimore territory
- Problem Resolution: A big part of maintaining relationships with existing customers includes problem-solving by the Client Support Representative
- Responsiveness: The Client Support Representative will provide responsive and timely direct support. The Client Support Representative will personally act as the single, point-of-contact for any customer or account issues
QUALIFICATIONS:
- High School Diploma or GED required; College degree or equivalent experience preferred.
- Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
- Excellent oral and written communications skills, particularly in a phone or email context
- Strong communication skills and basic computer knowledge
#LI-Onsite
Job Summary
Full Time
IT Outsourcing & Consulting
$37k-46k (estimate)
12/29/2022
04/25/2023
chromesolutionsinc.com
LONDON, ONTARIO
25 - 50
1990
GREGORY PERRIER
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Client Support Representative include Problem Solving, Products and Services, Communication Skills, Customer Support, Written Communication, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
02/19/2022: Chattanooga, TN
Client support representatives help customers resolve technical problems associated with a product or service.
02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
02/03/2022: Kansas City, MO
Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/27/2022: Ventura, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/21/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
01/25/2022: Akron, OH
Client support representatives need to be current on technological developments and trends to be effective on their job.
02/25/2022: Harrisburg, PA
Client support agents can find out which tickets need their attention the most by creating customized ticket views.
04/14/2022: Nashville, TN
Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
01/27/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Client Support Representative.
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