Purpose of this Position: 

Children’s Service Center is currently looking for an energetic and dependable person who works well independently and collectively as a treatment team member. If you are a health professional that is ambitious and has compassion to help manage child and adult patients care, the Care Coordinator (similar to care navigator, care management navigator, patient care coordinator, clinical team coordinator, health coordinator) position is right for you. Join our team of employees to experience the positivity of helping individuals and families navigate through their health care needs. You will also be trained to become knowledgeable with community resources and health care practices. This position has traditional working hours and will report to the Care Coordinator Supervisor or designee.

Responsibilities include, but are not limited to:

• Ability to work independently or in a team, in a fast paced environment
• Monitor and coordinate patients treatment plans and evaluate their progress
• Educate patients about their condition and link them with health care providers for their needs
• Knowledgeable about Health Care practice requirements and Community Resources considerations (locations, eligibility requirements and program changes)
• Ability to use good judgment skills in assessing consumer needs and being creative in seeking appropriate services
• Ability to work with external providers (i.e. county entities, hospitals, insurance companies, etc.) in the community while forming professional relationships to enhance resource availability to the client

Children’s Service Center/Robinson Counseling Center for adults creates a positive working culture of Care and Commitment for employees which extends to the children & families we serve. Joining our team also means having the opportunity to Grow within the organization while having access to Flexibility with being able to join different departments to help further Individual Development. 

2022 Scranton Awards for Growth & Excellence (SAGE) Winner: Non-Profit Organization of the Year!

2022 Greater Wyoming Valley Chamber of Commerce Winner of the Community Celebration Award for Celebrating 160 years of service to the surrounding communities!

Other employee benefits include:

• Flexibility with your PAY: When you Join the CSC/RCC team, you can control WHEN and HOW you get paid! 
• Personal, Sick, Vacation Time (begin acquiring at day one)
• Flexible Holiday Time
• Medical Insurance, Dental Insurance, Vision insurance, 401k
• Annual Pay Increases 
• Employee Assistance Program to ensure positive Mental Health 
• Tuition Reimbursement 
• Student Loan Assistance Program ($100 paid a month on existing student loans)
• Employee Referral Bonuses
• Phone Plan Discounts Available
• Workplace Banking Program Benefits
  • Includes Flexible Spending Account
• Free Subscription to the “Calm App”

Over the past year, CSC/RCC has offered Free Health Care to all employees and Quarterly Retention Bonuses to Acknowledge & show Appreciation to all employees for the great services they provide year round. 

**CSC/RCC have been Voted and Certified as a “Great Place to Work” in 2022-2023!**

Qualifications: 

Bachelor’s Degree in Social Work, Sociology, Psychology, or related social science field

Or

Associates Degree in Social Work, Sociology, Psychology, or related social science field, with one year of relevant experience

Knowledge of the mental health and social service field preferred, but not required

Must pass Safe Crisis Management Training (physical and theory), upon hire and then annually as a condition of employment. Other requirements include:

• Driver’s License
• FBI Act 73
• Criminal History 
• Act 33 Clearances