Under the supervision of a department manager or provider assumes responsibility for direct patient management and flow by the providing quality patient care to all patients. Review medical record of scheduled patients to verify that current lab, x-ray or procedure reports are available for provider and fill out forms required for appointment. Accurately performs required computer functions including but not limited to medication reconciliation, updating part medical and surgical history problem lists in the EMR, chronic health maintenance, scheduling of appointments including order entry, and management of task lists. Performs pre-certification for tests, procedures and specialty medications as required and notifies ordering department/provider of denials.

Must acquire certification within 3 months from date of hire and/or maintain current Medical Assistant certification through NHA, AAMA(CMA) or AMT (RMA) and CPR certification. Must possess excellent communication, interpersonal and organizational skills. Ability to relate well at all levels. Medical Assistant Flow-no previous experience required; Medical Assistant Flow/Phones requires a minimum of 1 year of experience.