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As part of the Customer Support Engineering team at Checkr, the Customer Support Engineer is responsible for providing front-of-the-line technical support for our customers. The ideal candidate should be first-and-foremost concerned with the well-being of the customer, and applying creative problem solving skills where the resolution isn’t straight-forward. They must be excited by interacting with customers, able to display a high level of empathy towards the customer and have exemplary communication skills. Additionally, they should be curious about new technologies, especially those being used within the SaaS industry (APIs, ML/AI, etc).
Responsibilities:
What you bring:
What you get
*The base salary for this position will vary based on geography and other factors. In accordance with Colorado law, the base salary for this role if filled within Colorado is $61,413-$72,250.
Equal Employment Opportunities at Checkr
Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.
Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Full Time
09/21/2022
09/30/2022
checkr.com
San Francisco, CA
500 - 1,000
The job skills required for Customer Support Engineer include Customer Support, Customer Service, Troubleshooting, Problem Solving, Technical Support, Zendesk, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Engineer positions, which can be used as a reference in future career path planning. As a Customer Support Engineer, it can be promoted into senior positions as a Technical Customer Support Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Engineer. You can explore the career advancement for a Customer Support Engineer below and select your interested title to get hiring information.