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About CharterUP
We aim to be the leading charter bus platform in the world and are looking for talented and ambitious people that want to be along for the ride! We are disrupting the massive and highly fragmented bus industry by using our proprietary technology to seamlessly connect bus companies to customers (businesses, non-profits, and governments). By promoting group travel, we can reduce the transportation industry's carbon footprint and help make our planet greener. We are achieving success by delighting our people, our customers, and our bus partners.
About this role
We are looking for a smart, caring Customer Success Account Manager (CSAM) to join our team! This role's core focus is to help find chartered transportation solutions for our client's group travel needs by leveraging our cutting-edge, marketplace technology. Clients include companies (including Fortune 500s), governments, sports teams, non-profits, and individuals across North America. This role handles phone-based, high-intent, high-velocity, transactional inside leads. Absolutely no cold calling involved. The role is an entryway into our enterprise sales team, which handles complex, long lead time sales.
1st Year Compensation
What You’ll Do
What You’ll Need
Location
We are fully remote until the pandemic subsides. Post pandemic, employees can continue to work remotely full-time or on a hybrid schedule from one of CharterUP's offices in Atlanta, New York City, San Francisco, or Austin (2-3 times a week in the office during spring and fall; winter and summer fully-remote).
Team Application Process
CharterUP Principles
At CharterUP, we don’t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. We do that by adhering to our principles, which are:
Full Time
09/26/2022
12/20/2022
charterup.com
Atlanta, GA
25 - 50
The following is the career advancement route for Customer Success Account Manager positions, which can be used as a reference in future career path planning. As a Customer Success Account Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Account Manager. You can explore the career advancement for a Customer Success Account Manager below and select your interested title to get hiring information.