The purpose of the Concierge/ Club Lounge Attendant is to be responsible for the daily operation and preparation of the Concierge Lounge, ensuring guest services to all VIP customers, and serving food and beverage items to VIP customers in a friendly, enthusiastic, professional, and timely manner.

• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties.
• Keep lounge area clean and neat.
• Know locations of all outlets and services.
• Ensure food items are well stocked throughout the shift for guests.
• Replenish the lounge of all food items and supplies for morning shift before leaving for the evening.
• Ensure lounge kitchenette is clean and all dishes are washed and stored.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Strong menu knowledge about the offerings in the restaurant(s).
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Charleston, SC 29403: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Serving: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person