Member Engagement Manager

Be on the team of Tulsa’s most successful and dynamic business organization as a Member Engagement Manager for the Tulsa Regional Chamber. The Chamber seeks an ambitious, results-driven customer engagement professional to join the Chamber’s Resource Development team. This active and high-paced sales team drives the Chamber’s annual revenue goals through a consultative sales process, with high standards for customer engagement and member satisfaction.

The primary duty of the Member Engagement Manager is to generate new revenue sales by selling membership upgrades and sponsorships to existing Chamber members. The Member Engagement Manager will regularly engage with Chamber members, by phone, at Chamber events, and at their places of business to provide individualized assessment of Chamber investments and benefits. The role will also be responsible for maintaining and growing business relationships with the primary decision makers of member businesses to provide Chamber value and retain member investments. The Member Engagement Manager will support the Resource Development team in achieving year-end membership and sponsorship retention numbers and new revenue goals.

Successful MEMs are hungry and ambitious sales professionals that gain energy from developing and growing business relationships. The right candidate must be a self-starter that is highly organized and detail oriented, with excellent communication skills.

The Tulsa Regional Chamber is nonprofit, membership–driven organization comprised of regional businesses, civic organizations, education institutions and nonprofit organizations. Through a variety of partnerships, volunteers, and visionary civic leadership, we mobilize resources to support and sustain the economic prosperity of the Tulsa region. Every strategy, program and service is created specifically to provide a positive, year-end dividend to our customers – our 2,000 members and our community.

Qualifications

• Bachelor’s degree preferred and/or 2 years’ experience in business-to-business sales, fundraising, or customer service experience required.
• Knowledge in chamber industry or dues base/membership/nonprofit organizations beneficial.
• Excellent interpersonal skills and the ability to establish and develop relationships.
• Ability to leverage a structured selling and retention system to drive revenue results.
• Self-starter and team-oriented individual with demonstrated initiative, negotiating, organizational, relationship-building and presentation skills.
• Proficient computer knowledge in Word, Excel, Outlook, PowerPoint, and database management.
• Excellent written, verbal, analytical and interpersonal skills.
• Ability to work a flexible schedule as needed.