Director of Clinical Services

Position Summary

The Clinical Director is responsible for the daily oversight of clinical quality for their team of Supervising Clinicians (BCBAs and BCs). This position is considered a leadership role within Centria. The ideal candidate will be able to lead, direct, supervise, and implement clinical initiatives and programs. This role will also provide mentorship and professional development for their team, assisting them in overcoming challenges and answering questions. Solid communication skills and openness to feedback are necessary. The CD should be organized and self-sufficient to perform in this role successfully.

Success Measures

Success measures include clinical outcomes first and foremost, as well as, overall team performance and productivity, client retention, engagement, and retention of Supervising Clinicians and Behavior Technicians.

Duties and Responsibilities

1. Mentor and manage a team of Supervising Clinicians.
   • Lead a team of Supervising Clinicians to provide the highest quality of ABA therapy through appropriate programming, client education, and hour recommendations.
   • Conduct weekly one on ones to review performance metrics and client files.
   • Conduct quarterly fidelity assessments to drive quality and consistency throughout the organization.
2. Provide clinical oversight of all Centria clientele to drive compliance and retention to achieve optimal outcomes.
   • Review initial and six-month assessments conducted by your direct report BCBAs to guarantee clinically accurate goals, programming, and hour recommendations.
   • Conduct monthly case reviews of your team members’ clients to ensure appropriate progress.
   • Ensure clients and parents are engaged in and completely satisfied with the services provided to them.
   • Review all proposed discharges/graduations for appropriateness.
3. Champion clinical initiatives with the team of Supervising Clinicians and Behavior Technicians.
   • Ensure all initiatives developed by the Clinical Excellence Team are understood, accepted, and implemented.
   • Consistently train and lead the team to drive to the highest quality of ABA therapy being delivered and best outcomes being achieved.
4. Maintain a small caseload of clients providing direct clinical oversight.
5. Attend corporate meetings and training as scheduled.
   • Attend Clinical Summits to earn CEUs and hear company updates. 
   • Conduct monthly group BCBA training.
6. Promote the growth of Centria Autism and assist in the pursuit of business opportunities.
   • Build relationships with current referral sources.
   • Comply with all necessary payor requirements to drive referral source satisfaction.

Qualifications

Education

• Bachelor’s degree and
• BCBA Masters Level degree and
• Current BCBA certificate through the Behavior Analyst Certification Board (BACB)

Work Experience

• 2 years working with children and autism spectrum disorders
• Previous experience managing others and leading a team

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively in order to follow IPOS requirements, emergency procedures, and report on activities performed
• Must pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire, or enrollment in mentorship.

Equipment and Technology Requirements

• Laptop
• G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• ABA Platforms, preferred
• iPad, preferred

Knowledge and Skills

• ABA clinical knowledge and experience;
• Demonstrated analytical skills with the ability to synthesize a variety of clinical and social data to determine an appropriate treatment plan and monitor effectiveness of treatment programs;
• Ability to effectively engage in one-to-one communication with parents and clients;
• Expertise in tracking and ensuring clinical outcomes, progress, and maintaining a high level of compliance;
• Ability to seamlessly transition between strategic and hands-on responsibilities;
• Proven experience and understanding of customer service;
• Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization;
• Effective communication skills, both written and verbal with clients, internal and external stakeholders;
• Demonstrated ability to work independently and self-motivated to achieve business goals;
• Proven leadership and management skills;
• Excellent interpersonal skills;
• Superior skills in time management, observation, and data analytics;
• Strong work ethic with attention to detail, accuracy, and quality.

Working Conditions

• Centria Autism Centers are open Monday through Friday from 8:00 AM – 8:00 PM, and Saturday 8:00 AM – 4:30 PM It is not expected for the Clinical Director to be present during all operating hours.
• Additional time or flex schedules may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, the team member may be exposed to a client who exhibits physically aggressive behavior, which can include kicking, pinching, punching, biting, etc. The team member may have to use appropriate behavior management techniques with a client under such circumstances. Such a response requires agility, quick reflexes, and the ability to use physically evasive movement. The team member will be required to stand, walk, sit, grasp, reach, bend, kneel, crouch, squat, hear, type, and write. The team member will also be exposed to normal office conditions and usual office equipment such as phone, computer, copiers, files, etc. The team member must be able to independently push, pull, lift, move, and carry objects weighing up to thirty-five (35) lbs. Specific vision abilities required by this job include near, far, and field of vision.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.