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Compliance Operations Manager
Central Payments Sioux Falls, SD
Full Time | Banking 7 Months Ago
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Central Payments is Hiring a Compliance Operations Manager Near Sioux Falls, SD

POSITION: Compliance Operations Manager

SUPERVISOR: VP, Compliance

WORK LOCATION:Dell Rapids/Sioux Falls, SD/Remote

WORK SCHEDULE: Standard business hours, Monday through Friday, with a willingness to monitor email and other systems during nonbusiness hours in case of a critical matter. Additional hours may be occasionally required to meet time-sensitive deliverables and deadlines.

ABOUT US: Visit https://www.central-payments.com/our-storyandhttps://www.fallsfintech.com

Overall Function: 

Responsible for overseeing compliance analysts and ensuring all Central Payments’ compliance operations requirements in the Compliance Management System are met and that the CMS is current with regulatory and industry standards.

Required Skills:

  • Exemplary communication and interpersonal skills, with the ability to clearly communicate (verbally and written) complex information and effectively present outcomes and positions
    in a way that maintains a positive and productive relationship both internally and externally to Central Payments.
  • Strong fluency with all applicable federal and state consumer protection laws, regulations,and regulatory guidance documents that impact prepaid cards and the payments industry
    including: UDAAP, Regulation E, Regulation P, Prepaid Rule, etc.
  • Strong understanding of USA PATRIOT Act., money transmitter requirements, Prepaid Access rules, and Standards for Safeguarding Nonpublic Personal Information (knowledge of
    NACHA rules and network payment rules a plus);
  • Strong knowledge of compliance auditing principles, methodology, sampling techniques and risk identification.
  • Ability to display good judgment as well as resourcefulness, tact and diplomacy.
  • Strong organizational skills with the ability to multi-task while managing multiple projects and related tasks.
  • Ability to focus on deadlines and deliverables – ensure the ability to address remediation quickly and effectively.
  • Ability to evaluate and mitigate risks and how they contribute to the organization’s overall compliance management system.
  • Ability to work in a fast paced and rapidly evolving BaaS/Fintech a plus.
  • Self-motivated with a strong work ethic.
  • Strong leadership and management skills of processes, projects, and people.
  • Proficiency with Microsoft Office applications (including Word, Excel, Access and
    PowerPoint).

Education/Experience:

  • Five years of compliance experience, with very recent experience in payments industry.
  • Bachelor’s Degree in business administration, finance, management, or related field.

*Equivalent combination of education and experience will be considered.

Key Responsibilities Include:

  • Oversight and Management of the Compliance audit schedule to ensure reviews are completed timely and in compliance with Central Payments Policies.
  • Perform compliance audits and reviews internally and for our third party service providers.
  • Executes the bank’s compliance monitoring program as set forth in the Central Payments Compliance Policy.
  • Manage Compliance operational processes ensuring all required data is received from Partners and follow up on any gaps identified.
  • Tracks corrective action to be undertaken in response to compliance-related findings from internal audits, regulatory reviews, etc. Assists with developing mitigation strategies.
  • Administer required annual partner Regulatory Compliance training (UDAAP, Reg E, etc.) and ensure tracking of attestation from all. Maintain annual Compliance training schedule.
  • Update Partner trainings as needed to enhance training and ensure any new requirements are outlined clearly.
  • Creation and approval of desktop procedures for compliance operation processes.
  • Support Implementations with review of Partner policies and procedures related to Reg E, dispute processing, complaint handling, etc.
  • Identify process improvements for compliance operation processes.
  • Collaboratively participate in, and contribute to, any committee that you are assigned to for the purpose of compliance management.
  • Evaluate reports to be presented to executive management/committees on compliance items to ensure adequately prepared.
  • Review key performance indicators/metrics and assist executive management in identified compliance risk.
  • Work with other business lines and Partners on compliance related questions.
  • Assist with creation of KPIs for compliance staff to be used in performance evaluations.
  • Manage direct reports and complete performance assessments and coaching on
    processes.
  • Manage training of new compliance team members.
  • Assist with escalation items from compliance analysts.
  • Manage compliance staff workload.
  • Perform other duties as assigned.

Tips if You are Contacted to Interview:

  • We highly recommend that you take time to visit our website at central-payments.com and our LinkedIn company page. There are informational videos and links to podcasts under the “Our Story” tab that will help you understand our company, our values, and our approach to “Making Financial Experiences Better”.
  • Central Payments’ primary business is establishing consumer deposit accounts, issuing incentive and rebate cards, and transferring/remitting funds via ACH and other means. Prepaid cards make up a significant portion of our business. If you are not familiar with prepaid cards, we recommend that you purchase a Visa, MasterCard or Discover-branded, general-purpose, reloadable prepaid card (not a gift card) at any retailer, load a small amount of money, register the account/activate the card, login to the account center online, and conduct transactions. While the card you purchase will likely not be issued by Central Payments, it will still help you understand the product in general, its features, and benefits.
  • To better understand the traits we look for when interviewing candidates please visit: “Is Central Payments a Fit for Me?” and what it means to “Be Essential”.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Central Payments we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Central Payments, LLC is an Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

08/30/2022

EXPIRATION DATE

11/10/2022

WEBSITE

central-payments.com

HEADQUARTERS

DELL RAPIDS, SD

SIZE

50 - 100

FOUNDED

2012

CEO

GRETEL FRIEDMAN

REVENUE

<$5M

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About Central Payments

About Central Payments: Central Payments is the payments subsidiary of Central Bank of Kansas City and is headquartered in Dell Rapids, South Dakota. Central Payments provides payment technology and solutions through its Open*CP Fintech API Marketplace, one of the only true bank-as-a-service payments platforms and the technology responsible for Central Payments rise to the fastest growing prepaid card issuer since 2015.* * Source: The Nilson Report, 2015 to 2019. About Central Bank of Kansas City: CBKC is a 60 plus-year-old family-owned Bank located in the heart of Kansas City, Missouri. We ar...e one of approximately 100 financial institutions in the country certified as a Community Development Financial Institution (CDFI) and have enjoyed this designation since 1998. A CDFI takes on as its mission a focus on delivering services to a demographic that has historically not enjoyed the benefits of affordable and accessible financial products. Since inception, we have been committed to developing and offering products and services that are responsive to the unique needs of the neighborhoods we serve. Due to our steadfast commitment to value for the low- and moderate-income consumer, we have earned a national reputation for excellence in serving the LMI community. Our CRA rating of Outstanding (which we have maintained since 1995), is a reflection of our view that it is a privilege to be a CDFI and to serve the most urban and historic neighborhoods of Kansas City. Central Bank of Kansas City is a Member of the Federal Deposit Insurance Corporation. More
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