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Transportation Coordinator

Scotts Valley, CA | Full Time

Job Description

We have an opportunity to join the Alliance as the Transportation Coordinator in  the Authorizations Department. 



Reporting to the Health Services Authorizations Supervisor in the Utilization and Complex Case Management department, you will coordinate the authorization and documentation processes associated with non-emergency medical transportation and non-medical transportation for eligible Alliance members. You will work with members, transportation vendors, provider offices, Alliance staff, County departments and other agencies to ensure effectiveness of transportation service.



To read the full position description, and list of requirements click here

  • Knowledge of:
    • The principles and practices of health care customer service
    • Windows based PC systems and Microsoft Word, Excel and Outlook
    • Operating standard office equipment, such as fax and copier
  • Ability to:
    • Communicate professionally, effectively and efficiently via telephone
    • Quickly learn each line of business conducted by the health plan
    • Quickly learn and skillfully navigate Alliance computer systems
    • Perform research on the internet to locate vendors and determine mileage
    • Understand and analyze procedure and billing codes and how they affect vendors and the resolution of claims
    • Perform data entry into tracking system and create reports
  • Education and Experience:
    • High School Diploma or equivalent 
    • A minimum of two years of experience in health care customer service, such as working as a medical assistant or registrar, which included the performance of general clerical duties (an Associate’s degree may substitute for one year of the required experience); or an equivalent combination of education and experience may be qualifying



  • While this position is connected to one of our Alliance offices, we are in hybrid telecommute work environment right now and we anticipate that the interview process will take place remotely.
  • Our Alliance office locations have officially re-opened as of May 2, 2022 and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.
  • Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process.

COVID-19 Vaccine Requirement: At this time, this position requires vaccination or regular testing upon office entry. Fully vaccinated and boosted is defined as receipt of the second dose in a 2-dose series (Pfizer & Moderna vaccines) OR receipt of a single-dose vaccine (Johnson & Johnson); AND receipt of the booster (if eligible); AND a 2-week period having passed since the administration of the last vaccine dose. If you state that you are vaccinated, proof of vaccination must be submitted at time of hire.

Company Overview

  • Website
  • Headquarters MERCED, CA
  • Size 200 - 500
  • Founded 1996
  • Type
  • Revenue <$5M
  • Industry Healthcare
  • About central california alliance for health
  • The Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children, adults, seniors and people with disabilities in Santa Cruz, Monterey and Merced counties. We currently serve more than 350,000 members. Founded in 1996, the Alliance was established to improve access to health care for lower income residents. We have pursued this mission by linking members to primary care physicians and clinics who assist in managing their care. Our vision is: Healthy People. Healthy Communities. That vision remains at t ... he forefront of the work we do every day. Come join our team! More

Skills for Transportation Coordinator

The job skills required for Transportation Coordinator include Transportation, Customer Service, Billing, outlook, Data entry, Microsoft Word etc. Having related job skills and expertise will give you an advantage when applying to be a Transportation Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Transportation Coordinator. Select any job title you are interested in and start to search job requirements.

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Career Path for Transportation Coordinator

The following is the career advancement route for Transportation Coordinator positions, which can be used as a reference in future career path planning. As a Transportation Coordinator, it can be promoted into senior positions as a Traffic Rate Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Transportation Coordinator. You can explore the career advancement for a Transportation Coordinator below and select your interested title to get hiring information.

How to Become a Transportation Coordinator

If you are interested in becoming a Transportation Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Transportation Coordinator for your reference.

Step 1 Understand the job description and responsibilities of a Transportation Coordinator

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Step 2 Knowing the best tips for becoming a Transportation Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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