Recent Searches

You haven't searched anything yet.

36 Customer Experience Associate Jobs in Little Rock, AR

SET JOB ALERT
Details...
Central Arkansas Workforce Development Area
Little Rock, AR | Full Time
$78k-113k (estimate)
3 Months Ago
Raising Cane's
Little Rock, AR | Full Time
$32k-40k (estimate)
3 Days Ago
Best Buy
Little Rock, AR | Full Time
$51k-66k (estimate)
1 Week Ago
Department Of The Treasury
Little Rock, AR | Full Time
$84k-105k (estimate)
5 Days Ago
Five Below
Five Below
Little Rock, AR | Full Time
$54k-78k (estimate)
1 Month Ago
Romack
Little Rock, AR | Full Time
$80k-120k (estimate)
3 Months Ago
TJX Companies
Little Rock, AR | Full Time
$31k-43k (estimate)
4 Months Ago
Amazon.com
Amazon.com
Little Rock, AR | Full Time
$40k-49k (estimate)
Just Posted
Jason's Deli
Little Rock, AR | Part Time | Full Time
$38k-47k (estimate)
3 Days Ago
Atlantic Aviation
Little Rock, AR | Full Time
$36k-45k (estimate)
3 Days Ago
Massage Envy
Massage Envy
Little Rock, AR | Full Time
$81k-108k (estimate)
2 Weeks Ago
Empower
Little Rock, AR | Full Time
$36k-45k (estimate)
2 Weeks Ago
ACE Cash Express
Little Rock, AR | Full Time
$45k-58k (estimate)
1 Month Ago
At Home
Little Rock, AR | Part Time
$31k-39k (estimate)
8 Months Ago
FIS
Little Rock, AR | Full Time
$34k-42k (estimate)
10 Months Ago
Humanity
Little Rock, AR | Full Time
$33k-41k (estimate)
10 Months Ago
Humanity
Little Rock, AR | Full Time
$37k-46k (estimate)
10 Months Ago
FIS
Little Rock, AR | Full Time
$47k-61k (estimate)
11 Months Ago
Zips Car Wash
Little Rock, AR | Other
$53k-69k (estimate)
3 Months Ago
FIS
Little Rock, AR | Full Time
$44k-57k (estimate)
10 Months Ago
FIS
Little Rock, AR | Full Time
$50k-65k (estimate)
8 Months Ago
FIS
Little Rock, AR | Full Time
$60k-79k (estimate)
9 Months Ago
Amazon
Little Rock, AR | Full Time
$50k-66k (estimate)
2 Days Ago
FIS
Little Rock, AR | Full Time
$46k-60k (estimate)
8 Months Ago
Humanity
Little Rock, AR | Full Time
$34k-43k (estimate)
10 Months Ago
Zips Car Wash
Little Rock, AR | Part Time
$36k-45k (estimate)
3 Months Ago
FIS
Little Rock, AR | Full Time
$42k-55k (estimate)
8 Months Ago
Sherwin-Williams
Little Rock, AR | Full Time
$37k-46k (estimate)
9 Months Ago
FIS
Little Rock, AR | Full Time
$43k-57k (estimate)
10 Months Ago
Customer Experience Associate
$78k-113k (estimate)
Full Time 3 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Central Arkansas Workforce Development Area is Hiring a Customer Experience Associate Near Little Rock, AR

Job Description of Customer Experience Associate:

The Customer Experience Associate position will lead and set the standard for how Mobilizing Community initiatives interact with the customer (i.e. community members, partner organizations, government agencies, and other neighbors invested in coming alongside kids and families). In line with the central commitment to equity and radical hospitality, the CX Associate will work within the Customer Experience team to strategize best practices for communicating essential information to diverse populations, efficiently meeting crucial and specific customer needs, and coaching a team of leaders through the lens of excellence, empathy, and compassion.


Duties and Responsibilities of Customer Experience Associate
:

  • Personally respond to inquiries within 24 hours, ensure pass-off to correct external partner
  • Represent Every Child and all programs with excellence through email communications, phone calls, and/or text messages
  • Regularly re-evaluate systems and processes for inquirers, making recommendations to the team for improvement
  • Identify and clearly communicate a path forward and/or appropriate resource(s) for all inquirers via email, text, or phone
  • Research and provide recommendations on customer service and engagement strategies for inquiry response
  • Partner with the other members of the Community Experience Team, Every Child Staff, and other staff at to regularly evaluate customer experience and customer service practice
  • Work within the CRM platform – Microsoft Dynamics 365, continually update records as additional information is gathered
  • Keep clear and concise notes on each contact record including each instance and method of contact
  • Perform periodic audits of contact records to ensure data integrity is maintained, by standardizing addresses, names, capitalization, punctuation, etc.
  • Other duties as assigned


Qualification & Requirements of Customer Experience Associate:

  • All hiring decisions are contingent on the selectee passing background check and drug screening.
  • Experience in collecting and distilling information to diverse audiences
  • Skilled in testing, triaging, troubleshooting, and learning on the fly
  • Bilingual in Spanish is a plus (if the candidate expresses fluency in the language, they will be compensated for this skill)
  • Experience in successfully working with a diverse group of constituents utilizing multi-cultural intelligence, intentional listening, and appreciation and respect
  • Results-oriented, community/customer centered with an ability to provide continuous improvement across the experiences of inquiring community members
  • A willingness to be “hands-on” and work in a lean, fast-paced organization with limited administrative support
  • Effective communicator with strong writing skills
  • Possess cultural and emotional intelligence and an ability to work with a diverse group of leaders
  • Effective project manager with a focus on being self-directed and goal-oriented, proactively collaborating externally and internally
  • Proven track record in leading others including coaching and motivating teams to be successful and achieve their role expectations and goals

About the Central Arkansas Workforce Development Area

The Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses.

CAPDD/Arkansas Workforce Center is an “equal opportunity employer/program,” and “auxiliary aids and services are available upon request to individuals with disabilities.” Arkansas Relay Service: 1-800-285-1121 (Voice) 1-800-285-1131 (TDD) or TDD 711.

yj5FYpmqdx

Job Summary

JOB TYPE

Full Time

SALARY

$78k-113k (estimate)

POST DATE

12/01/2022

EXPIRATION DATE

12/14/2023

Show more

Central Arkansas Workforce Development Area
Full Time
$26k-32k (estimate)
2 Weeks Ago
Ar
Central Arkansas Workforce Development Area
Full Time
$39k-49k (estimate)
2 Weeks Ago
Central Arkansas Workforce Development Area
Full Time
$57k-72k (estimate)
3 Weeks Ago

The following is the career advancement route for Customer Experience Associate positions, which can be used as a reference in future career path planning. As a Customer Experience Associate, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Associate. You can explore the career advancement for a Customer Experience Associate below and select your interested title to get hiring information.

Five Below
Full Time
$54k-78k (estimate)
1 Month Ago
Romack
Full Time
$80k-120k (estimate)
3 Months Ago
TJX Companies
Full Time
$31k-43k (estimate)
4 Months Ago

If you are interested in becoming a Customer Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Associate job description and responsibilities

Customer Experience Associates perform a variety of support tasks to offer exceptional service to customers.

04/05/2022: Columbia, SC

Customer experience associate may also create and track metrics to quantify the customer experience.

03/30/2022: Fayetteville, NC

Customer service representatives typically use a telephone, computer, and other office equipment.

02/22/2022: Long Beach, CA

As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.

04/01/2022: Anchorage, AK

Responding to questions with positive language can greatly affect how the customer hears the response.

04/01/2022: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Associate jobs

Customer experience associates are typically entry-level positions which needs strong writing and reading comprehension skills.

02/04/2022: Buffalo, NY

Customer experience associate have a proven track record for building excellent customer experiences.

01/30/2022: Springfield, OH

Customer experience associates at these companies should be data-driven and focused on building relationships.

04/10/2022: Bismarck, ND

A great customer experience representative knows how to relate to anybody, but they’re especially good with frustrated people.

03/18/2022: Reno, NV

The best Customer Experience Associate have a deep knowledge of how their companies’ products work.

02/03/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Experience Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more