Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Job Description: Case Manager - Full time - Access Center Minimum Qualifications: Bachelor’s Degree in Behavioral Health or related human services discipline. Experience in a mental health or addictions setting. Excellent communication, customer service, de-escalation and computer skills and knowledge of mental health and addictions services. Valid Florida Driver's License with a safe driving record and current auto insurance. Preferred Qualification: Knowledge of behavioral health payer system preferred. Baker Act and Marchman Act knowledge a plus. Bi-Lingual is a plus. Special Skills, Knowledge and Abilities: Demonstrates clinical skills in working with mentally ill, addicted and emotionally disabled populations. Experience in emergency screening and in providing case management services to the consumers and their families in an outpatient or outreach setting. Excellent telephone and customer service skills required. Proficient with word processing and programs. Essential Functions/Job Duties: Completes initial and ongoing assessments, discusses recommendations with the treatment team and develops and updates treatment plan within required timeframes. Obtains collateral information and collaborates with clients’ families, support systems, outside providers and involved agencies regarding progress in treatment and continuity of care. Advocates for, coordinates, and links client with needed services and resources. Staff client with appropriate team member whenever necessary. Performs drug screens. Provides supportive counseling (individual and group) as well as education regarding mental health and substance abuse. Identifies barriers for discharge and a plan to address them and ensure outpatient follow up care. Completes documentation for services rendered within established time frames. Completes all agency and department required trainings. Work Environment/Physical Demands: This position operates in a professional office environment and spends time in inpatient and outpatient behavioral health and addiction treatment settings. The employee is regularly required to observe treatment environments and to use speech and hearing to interact with others in person, via telephone, using computer technology and in writing. Reasonable accommodations will be made as needed. Position Type, Expected Hours of Work and Travel: This is a full time, hourly position with an opportunity to pick-up additional hours throughout the week, depending on schedule. Travel may be required. Some early mornings and evenings may be required when working throughout the week. Weekend on-call may be required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Time Type: Full-time Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Time Type: Full time Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.