PRIMARY RESPONSIBILITIES: Responsible for assisting all clinical intake staff with clerical functions. Performs planning and scheduling functions for all skilled nursing services. Staffs each case appropriately, following guidelines set by the Director of Intake. Forwards all pertinent intake information to COC prior to the initial visit. Consistently maintains the availability list of nurses. Obtains and maintains information related to scheduled time off of COCs. Obtains a schedule of full-time COC to assure compliance with agency policies. Confirms COC weekend on-call schedules and reports any changes to the supervisor. Maintains complete and accurate scheduling log. Alerts Director of Intake, Patient Services Manager, and Director of Managed Care with anticipated staffing shortages. Collects and obtains information in delays in SOC, NTUC’s, relays such information to the appropriate parties. Assists with telephone and clerical duties as directed by the supervisor. Education and Experience: Education Required: High School Diploma Preferred: Some college education preferred Type of Experience Knowledge and Skills Required: Minimum one year office experience Effective verbal and written communication skills Ability to effectively multi-task Computer literacy, and effective typing skills Preferred: Experience in a health care office setting preferred Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.