Growing Private Psychiatry office with 35 locations looking for quality staff to grow with us!

The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care.

As the Office Manager in Training, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistant/Licensed Therapists, and other support staff through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.

Qualifications:

• Admin/clerical experience
• Management experience (Medical office preferred)
• Medical office experience

• Multi-line phone experience
• Cash handling experience
• Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
• Ability to work in a fast-pace, team-oriented environment
• Demonstrated problem-solving skills
• Excellent interpersonal and verbal/written communication skills
• Strong organizational skills and attention to detail

Duties

• Office Manager responsible for operations of busy mental health office. Must be organized and able to multi-task.
• Responsible for training staff
• Checking patients in, greeting patients, scheduling follow-up appointments
• Answering calls, returning messages
• Responsible for ensuring patients and staff are satisfied
• Must implement and create policies and procedures to ensure office staff and providers are following guidelines
• Coordinate office duties for cleaning and coverage
• Create weekly employee schedule
• On a daily basis, checking scheduling errors and updating
• Responsible for ordering office supplies
• Coordinating with landlord and/or handy man when issues at an office (no internet, plumbing, electrical, etc.)
• Resolving patient conflict
• Prepare office for new providers and staff
• Prepare office reports as requested
• Not limited to the duties above
• Light clinical duties include administering UDT's, collecting and documenting vitals

Benefits

• Medical, Dental, Vision Group Health Insurance with employer contribution
• Simple IRA Retirement plan with employer match
• PTO to begin at 90 days
• Aflac supplemental insurance
• $16 hourly rate, Full Time-Additional incentives/raises and timeline is based on the individual employee and office.

Work hours range from 7:45AM-5:15PM, while office hours are 8AM-5PM, closed 12PM-1PM for lunch daily. M-F, no nights, no weekends.

At Center for Emotional Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Center for Emotional Health is in-network with most major health insurance providers and has more than 35 locations across North Carolina.