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JOB SUMMARY:
The Access Center Specialist is responsible for providing information and supporting all strategies of admissions to ensure an efficient process for those who seek treatment with Cenikor Foundation.
SCHEDULE:
Shifts available between Monday - Friday 8a - 7p and Saturday - Sunday 8a - 5p
ESSENTIAL FUNCTIONS:
QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities:
Education:
Experience:
Full Time
Consumer Goods
07/22/2022
12/12/2022
cenikor.org
ARLINGTON, TX
25 - 50
1967
MARK BARTEE
<$5M
Consumer Goods
Cenikor Foundation is one of the oldest and most successful substance abuse treatment centers in the nation. Since 1967, Cenikor has expanded to assist more than 1,000 people a week achieve better health and better lives. Cenikor has been committed to helping people deal with chronic addictions, most of that time in the long-term therapeutic community environment. Cenikor provides the full continuum of care, throughout Texas and Louisiana, helping adults at every stage of their recovery, from detoxification, through short-term inpatient care, long-term inpatient programs and outpatient care. C...enikor also provides adolescent short-term inpatient treatment and outpatient services. Cenikor Foundation is a non-profit organization, dedicated to assisting people in developing the skills needed to become responsible citizens free of substance abuse. Fees for services vary. Many are provided on a sliding scale based on income. Self-payment and most insurance plans are accepted. Call today or go online to cenikor.org to learn more about Cenikor Foundations programs. All inquiries about admissions and referrals are confidential.
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The job skills required for Call Center Specialist (Bilingual Preferred) - Houston, TX include Customer Service, Call Center, Scheduling, Microsoft Office, Listening, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Specialist (Bilingual Preferred) - Houston, TX. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Specialist (Bilingual Preferred) - Houston, TX. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
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Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
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The most skilled call center agents have more than a way with words and access to relevant customer data.
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Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
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Take lots of notes while on calls.
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Don’t be afraid to put a customer on hold.
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Take time with computer novices and the elderly.
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Continue learning hard skills on the job.
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