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Cellular Sales
League, TX | Other
$44k-56k (estimate)
9 Months Ago
Meador Staffing Clear Lake
League, TX | Full Time
$40k-51k (estimate)
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Call Center Representative
Cellular Sales League, TX
$44k-56k (estimate)
Other | Telecommunications 9 Months Ago
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Cellular Sales is Hiring a Call Center Representative Near League, TX

Cellular Sales

 

Call Center Representative

 Customer Service | Business Development

Cellular Sales is Growing!

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000 .

JOB DESCRIPTION

Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 

Essential Functions

  • Follow up on distributed leads
  • Generate store traffic and contribute to the markets success
  • Handle customer inquiries both by phone and text
  • Support sales force by generating sales leads
  • Follow communication scripts when handing different topics
  • Research required information using available resources
  • Provide customers with product and service information
  • Candidates should be able to take feedback and criticism to improve productivity and character
  • Competencies

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
  • Supervisory ResponsibilityThis position has no supervisory responsibilities.

    Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands

    Must be able to sit for long periods of time

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

    Position Type/Expected Hours of Work

    This is a full-time position.

    Travel

    No travel is expected for this position.

    Required Education and Experience

  • High School diploma or GED
  • Preferred Education and Experience

  • Previous office experience
  • Proficient in Microsoft Office
  • Knowledge of customer service principles and practices
  • Experience in a call center or customer service environment
  • Data entry and typing skills (including 10 key)
  • Essentials

    • Positive attitude
    • High school diploma or equivalent; college degree preferred
    • Minimum two years of related work experience
    • Effective communication skills
    • Interest and understanding of technology products and services
    • Business ownership mentality

    Compensation

    • The highest in the wireless industry

    Job Summary

    JOB TYPE

    Other

    INDUSTRY

    Telecommunications

    SALARY

    $44k-56k (estimate)

    POST DATE

    07/16/2022

    EXPIRATION DATE

    02/15/2025

    WEBSITE

    cellularsales.com

    HEADQUARTERS

    SOUTH BURLINGTON, VT

    SIZE

    3,000 - 7,500

    FOUNDED

    1993

    CEO

    LAUREN RUMPLER

    REVENUE

    <$5M

    INDUSTRY

    Telecommunications

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    About Cellular Sales

    What started as a small strip center in Knoxville, Tennessee has now grown into one of the largest Verizon Wireless retailers in the country. Cellular Sales started with a mission to become a company that empowers its employees and treats customers as the number one priority. That vision expanded quickly with the opening of 100 stores in seven states in the first decade. But that was only the beginning. The next decade of growth led to 400 more stores in 22 states. Today, Cellular Sales has over 780+ stores in 40 states with over 7,200 team members nationwide. Each new year has seen tremendous... growth, but the family-like atmosphere and core values remain the same. As Verizons premier retail partner, the Cellular Sales team is charged with helping our customers discover amazing ways to connect to the experiences that shape their lives. We invest in you, so you can invest in others. Apply today to start a career youll love. More
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