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Hospitality Associate

Cedar Rapids, IA | Full Time

Job Description


Come join our team and make a difference in the lives of the families we serve. Cedar Memorial is seeking a part-time Hospitality Associate to greet and assist families in the Funeral Home and the Family Center. We need a positive, friendly, compassionate, and loyal individual with excellent customer service skills along with a flexible schedule. 

• Follows instructions from the funeral director on the best way to serve a family at a visitation.

• Assists the funeral director to set up the visitation room and ensure coffee and water is available for the family.

• Receives and arranges flowers in a neat and orderly fashion with family flowers closest to caskets.  Makes sure cards are viewable for families to see.  Informs families about flower procedures.    

• Takes photos of floral tributes/memorial gifts and the card attached to it in the manner outlined in the Floral Tributes Book instruction document.

• Stands while warmly greeting visitors, handing out service folders, and directing them to the visitation room.  

• Thanks guests for visiting Cedar Memorial and supporting the grieving family. 

• Restocks area in the family lounge as needed and at the end of the evening.

• Complete the flower/gift log directing where they should be delivered. 

• Straightens visitation room and family lounge, disposing of garbage.

• Place tribute cards and memorial donations into the family bag and place bag in the secure location indicated by the funeral director.

• If last to leave the building follows security guidelines by locking the facility and setting alarm.

• Attends Hospitality meetings when scheduled.  

• Follows safety policies and procedures.


  • High school diploma or equivalent required.  
  • Must be well organized, responsible, and dependable.  
  • Provide a professional appearance and friendly attitude.  
  • Working knowledge of the Windows environment required. 

Company Overview

  • Website
  • Headquarters CEDAR RAPIDS, IA
  • Size 50 - 100
  • Founded
  • Type Private
  • Revenue $10M - $50M
  • Industry Business Services
  • About cedar memorial

Skills for Hospitality Associate

The job skills required for Hospitality Associate include Customer Service etc. Having related job skills and expertise will give you an advantage when applying to be a Hospitality Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hospitality Associate. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service

Career Path for Hospitality Associate

The following is the career advancement route for Hospitality Associate positions, which can be used as a reference in future career path planning. As a Hospitality Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hospitality Associate. You can explore the career advancement for a Hospitality Associate below and select your interested title to get hiring information.

How to Become a Hospitality Associate

If you are interested in becoming a Hospitality Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hospitality Associate for your reference.

Step 1 Understand the job description and responsibilities of a Hospitality Associate

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Step 2 Knowing the best tips for becoming a Hospitality Associate can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Hospitality Associate

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