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IT Manager CDI Energy Products, Inc. Humble, TX | Full Time
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Job Description

Manages company’s technology operations, systems, and the implementation of new IT systems and policies. Ensures IT systems and people are effective and functioning within the limits of budget, time and specifications of the company. Main Job Duties and Responsibilities •             respond to ticket-based user requests for technical assistance in person, via phone, chat or email •             diagnose and resolve technical hardware and software issues •             research questions using available information resources •             advise users and management on appropriate actions •             log all user interactions in ticketing software •            run regular checks on network and data security •             manage Cisco, Aruba, and Sophos network systems •             manage Sophos anti-virus and anti-malware systems •             oversee all local technology operations (e.g., network security) and evaluate them according to     established goals •             Analyze the business requirements of all departments to determine their technology needs •             Purchase efficient and cost-effective technological equipment and software •             Inspect the use of technological equipment and software to ensure functionality and efficiency •             Identify the need for upgrades, configurations or new systems and report to upper management •             build relationships with vendors and create cost-efficient contracts •             manage all cloud operations, including DUO MFA, Azure, Help Desk System, and others •             manage cloud-based email and productivity platforms •             coordinate, manage and provide guidance to IT staff •             manage all on site physical and virtual server environments •             after-hours management and maintenance as needed Education, Qualifications and Experience •             Bachelor’s degree preferred, but may be substituted for equivalent 5-10 years of experience •             2 Years of proven experience as IT Manager or similar role •             Experience in analysis, implementation and evaluation of IT systems and their specifications •             Sound understanding of computer systems (hardware/software), networks etc. •             Experience in controlling information technology budget •             Excellent organizational and leadership skills •             Experience with server installation and maintenance •             Familiarity with database management best practices •             Knowledge of IT security best practices •             Experience with a variety of computer information systems •             Excellent attention to detail •             Problem-solving and critical thinking •             Ability to explain complex ideas in simple terms •             Good multitasking abilities •             knowledge and experience of customer service practices •             Experience with Sophos, Cisco, and SIEM security technologies •             Continually update knowledge and skills by studying industry trends, vendor-based training, and attending off-site seminars Key Skills and Competencies •             excellent oral and written communication skills •             strong learning skills •             customer service oriented •             strong problem-solving skills •             adaptability •             ability to work and collaborate within a team •             planning and organizing •             attention to detail •             stress tolerance •             Good multitasking abilities

Skills for IT Manager

The job skills required for IT Manager include Information Technology, Leadership, Analysis, Problem Solving, Customer Service,and Computer Systems etc. Having related job skills and expertise will give you an advantage when applying to be an IT Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for IT Manager

The following is the career advancement route for IT Manager positions, which can be used as a reference in future career path planning. As an IT Manager, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Manager. You can explore the career advancement for an IT Manager below and select your interested title to get hiring information.