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Job Description

Case Manager
Family Reunification

Full-time (exempt)
Salary Range: $52,731 - $53,865
Start Date: January 9, 2023


Primary Office:Remote (with Manassas as home base)

Hours per Week:40

Staff Supervisor:Hector Cendejas, Program Director



Position Description:

The Family Reunification Case Manager of the Catholic Charities Diocese of the Arlington (CCDA), Family Reunification (FR), is responsible for conducting home studies (HS) and post-release services (PRS) to unaccompanied children reuniting with sponsors. The position will require some evening work as well as on-call responsibilities. 


Position Responsibilities:

  • Carries a caseload of HS and/or PRS cases. 
  • Provides HS and PRS through intensive case management and coordination of services.
  • Documents all services provided and all contact in case notes.
  • Completes and submits client reports promptly.
  • Creates electronic files for each case referred to ensure case file maintenance.
  • Conduct assessment of client and family needs and assist clients in setting goals.
  • Deliver and coordinate services to individuals and families and maintain direct contact.
  • Conduct home visits.
  • Make appropriate referrals for needs.
  • One-on-one weekly meetings with supervisor (program director) to address programmatic needs.
  • Participate in weekly team meetings to staff cases and support the team's goals.
    • Occasionally attend in-person meetings.
  • Elevates complex cases or urgent incidents to the supervisor as needed.



Other Duties:

  • Serves as task supervisor for social work interns.
    • Participate in Intern Group meetings.
  • Provides coverage for other case managers on an as-needed basis.
  • Connect with in-house services and outside agencies to address the client's needs.
  • Reports to the Program Director of Family Reunification.
  • Prepares home study, periodic, and case closure reports in MRIS for submission on time.
  • Provides Family Reunification activities information and success stories quarterly reports.
  • Completes quarterly review of case closure files with the program director.
  • Uses the data management system regularly to collect data and complete reports (UC Portal, MRIS).
  • Creates clients' folders on Microsoft Outlook for email documentation.
  • Uses CCDA equipment for documentation (laptop and mobile devices).



Qualifications & Skills:

  • Demonstrates clinical judgment and leadership skills and ability to multitask.
  • Experience in using strengths-based approach with clients.
  • Understanding and applying cultural humility.
  • Excellent interpersonal skills.
  • Contributes knowledge and understanding to the agency staff in areas of specialized competence.
  • Applicants must have the ability to work successfully with a broad range of stakeholders, including clients, staff, volunteers and the community.


Education and Experience:

  • Bachelor's degree in Social Work, behavioral sciences, human services or social services fields; Master's degree in Social Work (MSW) or Counseling preferred.
  • Child welfare and/or case management experience preferred.
  • Bilingual in Spanish: verbal and written required. Knowledge of indigenous Mayan languages is a plus.
  • Experience in conflict management, accountability and confrontation is a must.
  • Ability to work independently in the field as well as collaboratively as a team.
  • Organized and flexible with a high degree of integrity, reliability, initiative and adaptability.
  • Experience utilizing various Microsoft Office software products, including Outlook, Word, & Excel.
  • Ability to handle and maintain confidential information per HIPAA protocols.
  • Excellent verbal, written and listening communication with the clients and family reunification team.
    Must possess a valid driver’s license, have a good driving record, have at least three years of driving experience in the U.S., and be willing to transport clients in agency vehicles.


Physical Demands:

  • Must be able to remain in a stationary position
  • Must be able to carry up to 35 lbs to help clients with transporting items.
  • Occasionally ascends/descents stairwells.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • The ability to observe details at close range (within a few feet of the observer).
  • Drive long distances in exceptional circumstances.


BENEFITS: Vacation, Sick, 13 Paid Holidays, Medical, Dental, Vision, Pension, Diocesan Tuition Reimbursement K-12 after 1 year, free parking, Professional development tuition assistance eligible after 1 year

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Skills for Case Manager

The job skills required for Case Manager include Case Management, Mental Health, Social Work, Written Communication, Leadership,and HIPAA etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Case Manager

The following is the career advancement route for Case Manager positions, which can be used as a reference in future career path planning. As a Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager. You can explore the career advancement for a Case Manager below and select your interested title to get hiring information.