Shelter Manager

Description

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Join the St. Michael's Home for Children team as the Shelter Manager.  The Shelter Manager is primarily responsible for managing the day-to-day operations of the facility. Ensures the appropriate and expected service delivery of shelter services for all children in care by supervising and coordinating staff for the safety and well-being of all children in care. Responsible for the documentation and supervision of client’s progress while in care. Facilitate, monitor, and ensure compliance to all Texas Health and Human Services Minimum Standards on an ongoing basis.

The Expertise We Are Looking For

The Expertise We're Looking For

• You have a Bachelor’s Degree in social work or related social services field

• You have two (2) year experience in child welfare/residential and/or adolescents in a social service setting

• You have two (2) years of supervisory experience

• You are Bilingual English in Spanish

• You have a valid Texas driver’s license

The Skills and Assets You Bring, and More

• You have strong organizational and planning skills.

• You have the ability to work well within a team approach.

• You have the ability to develop successful working relationships with a variety of people, i.e., staff, senior management, clients.

• You have strong verbal and written communication skills, including command of English language.

• You have proficiency in MS Office Suite (Word, Excel, Access)

• You have experience in managing service-related information for tracking and reporting purposes, e.g., measurable outcomes data.

• You have experience in public speaking, presentations, and trainings.

• You have pleasant disposition and professional demeanor.

• You have the ability to appropriately handle and maintain confidential information.

• You have the ability to prioritize work responsibilities, handle multiple tasks, and work in a fast-paced environment.

• You demonstrate knowledge and understanding of professional boundaries with children in care, staff and volunteers.

What you Deliver

• You ensure licensed childcare coverage for the facility by keeping up with TDFPS minimum standards; maintain oversight of shelter activities; and maintain compliance with standards set forth by funding sources, state licensing standards, COA standards, ORR/DUCS guidelines, and DHS/ICE rules and regulations.

• You provide supervision of residential staff and assure correct supervising ratios for staff to clients are in place. Work with staff on schedules, vacation, call-ins, transportation, food services, and calendar activities. Work with staff for appropriate documentation of clients as required and report to the treatment team on progress. Meet with staff and children in care for evaluation and feedback of care and service delivery.

• You ensure the overall safety and compliance of shelter care operations by conducting rounds, inspections, supervision, work-orders, and facility checklists. Ensure that all shelter licenses and certifications are up to date.

• You receive and resolve or assist the management in resolving residence complaints and service recovery process.

• You manage household budget, organizing activities and making transportation arrangements as needed.

• You participate in departmental, all staff, and mandatory meetings, and required training opportunities.

• You participate in on-call rotation of the supervisory staff.

• You perform other duties as required by supervisor

This is a full-time position with a schedule that includes weekends, holidays, and a 24/7 operational environment. Flexibility in working hours and a commitment to being available during non-traditional hours is essential for this role.

.....................................................................................................................................................................................................................................

Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.