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Operation Manager
Full Time 3 Months Ago
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Castle Hotel, Autograph Collection® is Hiring an Operation Manager Near Orlando, FL

Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
Ensures recognition of employees is taking place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures staff communicates effectively with the Housekeeping team.
Maintains productive relationship with Valet Parking provider.
Regularly reviews department budget to meet budgeted wages and general expenses.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports.
Interacts positively and professionally with guests to resolve issues.
Acts as Manager on Duty as required.
Works nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives

Education And Experience

Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.)
Minimum of High School education, post-high school education preferred

Knowledge, Skills And Abilities

Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
In-depth knowledge of hotel Front Desk operations

Perks/Benefits

Work Today, Get Paid Today With Daily Pay!

Track your daily income with updates after every shift you work
Transfer your earnings instantly or next day
Automatically save a portion of your paycheck
In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Schulte Hospitality Group is an Equal Opportunity Employer.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

12/09/2022

EXPIRATION DATE

12/20/2022

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The job skills required for Operation Manager include Leadership, Communicates Effectively, Guest Service, Time Management, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be an Operation Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operation Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operation Manager positions, which can be used as a reference in future career path planning. As an Operation Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operation Manager. You can explore the career advancement for an Operation Manager below and select your interested title to get hiring information.

Dollar Tree
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If you are interested in becoming an Operation Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operation Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operation Manager job description and responsibilities

A operations managers supervise, hire, and train employees, manage quality assurance programs, strategize process improvements, and more.

05/04/2022: Danbury, CT

Operations managers are ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization.

04/28/2022: Saint Petersburg, FL

Operation managers communicate with stakeholders, vendors, managers, and the board of directors.

02/10/2022: Pascagoula, MS

Hitting financial targets and making deadlines are crucial responsibilities of the operations manager.

03/08/2022: Buffalo, NY

Operations managers are directly responsible for the production of goods or provision of services.

02/19/2022: Santa Maria, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operation Manager jobs

From hospitals to banks and retail stores, just about every organization needs an operations manager to run the day-to-day business.

02/15/2022: Bellingham, WA

Operations managers are usually experienced leaders.

05/02/2022: Elyria, OH

Oversee numerous departments at once.

02/10/2022: Saint Louis, MO

Operations managers need to constantly develop their skills.

02/28/2022: Columbia, SC

Operations managers usually have to oversee almost every department of a business.

04/02/2022: Bradenton, FL

Step 3: View the best colleges and universities for Operation Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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