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FT Client Service Representative

Casselton, ND | Other
Expired

Job Description

Do you want to spend your day seeing animals?  Do you like talking with people in person and on the phone?  If this sounds like you, we want your application.  If this sounds like you, let's talk!!!  Casselton Veterinary Service is seeking a FT Client Service Representative starting at $16/hour DOE. The Client Services Representative is a position of great importance because this team member is responsible for the client’s first and usually last impression of our clinic. You must be able to recognize and meet the client’s needs. An overview of the duties:

  • To welcome clients and patients in a friendly and timely manner to the practice and provide for their comfort while in the practice.
  • To answer and direct a multi-line telephone system in an efficient manner.
  • Identify and assess client and patient needs.
  • To utilize our computer system fully by accurately scheduling appointments, retrieving records and reports, entering fees and charges, and maintaining the database.
  • To perform in a compassionate and professional manner to ALL clients, patients and co-workers at all times, including high stress periods.
  • Handle customer complaints and provide appropriate solutions and alternatives.


EXPECTATIONS:

  • Schedule would be 7a-5p four days per week (36 hrs). Employee would have ONE DAY OFF EVERY WEEK. 
  • Demonstrate maturity, patience, professionalism, good judgment and top notch customer service with every interaction.
  • Ability to remain calm in fast paced, high stress environment.
  • Welcome all patients and owners with a smile and happy attitude.
  • Ability to multi-task, prioritize and manage time effectively.
  • Regular and timely attendance is required.
  • Strong work ethic and desire to practice at the highest level of their abilities.
  • Wage is based on experience.

 

Job Type: Full-time

Starting Wage:  $16 per hour DOE

Skills for FT Client Service Representative

The job skills required for FT Client Service Representative include client service, Customer Service, veterinary etc. Having related job skills and expertise will give you an advantage when applying to be a FT Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Client Service Representative. Select any job title you are interested in and start to search job requirements.

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Career Path for FT Client Service Representative

The following is the career advancement route for FT Client Service Representative positions, which can be used as a reference in future career path planning. As a FT Client Service Representative, it can be promoted into senior positions as an Account Services Representative Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Client Service Representative. You can explore the career advancement for a FT Client Service Representative below and select your interested title to get hiring information.

How to Become a Client Service Representative

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1 Understand the job description and responsibilities of a Client Service Representative

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Step 2 Knowing the best tips for becoming a Client Service Representative can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Client Service Representative

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