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Casey's Tire Pros & Automotive
Greensboro 14515, | Full Time
$49k-63k (estimate)
9 Months Ago
Automotive Service Advisor
$49k-63k (estimate)
Full Time 9 Months Ago
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Casey's Tire Pros & Automotive is Hiring an Automotive Service Advisor Near Greensboro 14515,

Company Overview
At Casey's Tire Pros & Automotive, we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. 
Great growth and career opportunities.
Responsibilities
  • Promptly meets and greets customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order, detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash/sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
  • High School graduate or comparable vocational training
  • Excellent customer service skills
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues
  • Experience using a shop management system, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience:
     
    • 2 years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
  •  
    • 3 years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
  •  
    • Experience as a vehicle mechanic or lubrication technician
Benefits and Perks
  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits

Tire Pros is the nation's largest network with 600 independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.

We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.

We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

Job Summary

JOB TYPE

Full Time

SALARY

$49k-63k (estimate)

POST DATE

06/06/2022

EXPIRATION DATE

03/05/2024

The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.

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