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Strategic Account Manager
$97k-131k (estimate)
Full Time | Utilities 8 Months Ago
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Casella Waste Systems, Inc. is Hiring a Remote Strategic Account Manager

Position Summary

The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account management, providing innovative solutions to solve unique business needs, and identifying service enhancements for customers that increases customer loyalty, retains long-term business, and provides opportunities for increased sales growth. This position will be managing a book of business of papermills, power plants, and mining companies that produce, traditional waste and recycling streams, as well as organic and mineral residuals that can be distributed under Casella’s Earthlife Products brand.

Key Responsibilities

  • Maintains positive client relationships with key decision makers and manages pricing, service changes and contract renewal and negotiation process to deliver maximized value for the customer and profitability for Casella. 
  • Effectively communicates and exchanges account information between all Casella operating entities. 
  • Provides primary point of contact for customer and collaborates with client services team to ensure all inquiries and requests are resolved and customer satisfaction goals are achieved. 
  • Develops and executes a strategic plan and implements innovative new solutions to maximize the customers value to customer and Casella.
  • Provides opportunities to implement continuous improvements to customer programs and identifies cross selling opportunities for other Casella lines of business. 
  • Conducts business reviews with customers to develop insights on Casella programs and track continuous improvement efforts to create new and value addedprograms to meet customer needs. 
  • Cultivates and maintains pipeline of new business opportunities that contribute to company’s long-term business growth strategies. 
  • Analyzes account activities and business development performance within the customer relationship management (CRM) system and makes recommendations based on data results.
  • Fosters collaborative relationships company-wide to identify innovative solutions to customer business needs and ensure the delivery of comprehensive services to customers. 
  • Communicates monthly profit and loss (P&L) impacts by customer account according to budgeting and forecasting projections. 
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. 

Career Path Definitions & Distinctions 

Manager: Has 5-7 years of progressively complex experience developing customized business solutions for existing customers sales markets and generating new business opportunities. Demonstrates a solid foundation of knowledge in Casella’s business products and services as well as client relationship management. Effectively manages business accounts to create sales opportunities and expand the company’s reach. 

Senior Manager: Has a minimum of 8-10 years of progressively complex experience developing sales accounts and generating new business opportunities. Demonstrates solid ability to synthesize client needs with a variety of Casella’s business products and services to create a coherent business strategy.

Education, Experience & Qualifications

The successful candidate will have a bachelor’s degree or equivalent experience with a minimum of 5-7 years’ experience in “business to business” sales and a history of succeeding in collaborative work environments. Relevant sales certifications and experience in environmental and/or sustainability industry is preferred. Candidates must be legally eligible to work in the United States, possess a valid driver’s license, and have the ability to travel 60% of the time with periodic overnight travel.

Strong interpersonal, selling, and negotiation skills along with excellent verbal, written, analytical and formal presentation skills are required. Demonstrated track record of sales success with the ability to qualify, develop, and manage business opportunities is key. Demonstrated proficiency with Microsoft Office applications is required.

Attributes

Outgoing, customer-focused individual who has the ability to see the larger picture while focusing on detailed information and is adept at building and maintaining relationships, developing trust, and achieving business and sales results. 

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$97k-131k (estimate)

POST DATE

07/13/2022

EXPIRATION DATE

10/11/2024

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The job skills required for Strategic Account Manager include Presentation, Account Management, Products and Services, CRM, Microsoft Office, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Strategic Account Manager job description and responsibilities

Their responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies and building positive relationships with clients.

02/09/2022: Temple, TX

Developed and managed existing enterprise customer relationships, maintained attentive customer service presence and expanded account base and revenue volume.

02/26/2022: Boulder, CO

Strategic account management (SAM) or key account management focuses on building long-term mutually beneficial partnerships with key customers.

02/28/2022: Santa Cruz, CA

Create comprehensive reports on client sales and strategy to their upper management.

01/16/2022: Dothan, AL

Build and maintain strong relationships with key business clients.

12/24/2021: New Brunswick, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Strategic Account Manager jobs

A minimum of two years' experience as a strategic accounts manager, or similar.

01/01/2022: Bloomington, IN

Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.

12/30/2021: Elkhart, IN

Proven work experience as a Strategic account manager or Key account manager.

02/28/2022: Gastonia, NC

Strategic account managers should also have strong leadership skills to lead their SAM teams successfully.

03/04/2022: Lancaster, PA

Responsibility and accountability on accounts, take ownership and are accountable for day to day operations.

01/19/2022: Rock Hill, SC

Step 3: View the best colleges and universities for Strategic Account Manager.

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