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Patient Account Representative
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$41k-50k (estimate)
Full Time 5 Days Ago
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Portsmouth Regional Hospital is Hiring a Patient Account Representative Near Portsmouth, NH

Description THIS IS A WORK FROM HOME ROLEYOU WILL BE REQUIRED TO WORK 1 EVENING PER WEEK (Up to 9:00 PM) AND 1 SATURDAY PER MONTHIntroductionDo you have the career opportunities as a(an) Patient Account Representative you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsParallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Account Representative where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsAs a Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables. You will be responsible for transferring calls to the appropriate team members. You will provide excellent customer service. This is a virtual role.What you will do in this role:Referring calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone.Identify problem accounts and escalate as appropriate.Update the patient account record to identify actions taken on the account.Work with patients and guarantors to secure payment on outstanding account balances.Maintain minimum production standards.Achieve passing quality review scores per unit requirements.Produce acceptable unit collection volumes.Work within company attendance guidelines.Provide excellent customer service.Work with other team members and management in a professional manner.QualificationsHigh School Graduate or GED preferredPrevious Call Center experience preferredMinimum one-year related experience preferred, preferably in healthcare.Experience with collections in healthcare revenue space is preferred.This is a work from home position that requires high-speed internet with 25 MB Download and 6 MB Upload. Wifi is not permitted.Ability to work uninterrupted for shift (not including breaks/lunch)BILINGUAL is not required, but a plusMust be able to work 1 night per week up to 9:00 PM and 1 Saturday per month."Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.""Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Account Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

03/23/2024

EXPIRATION DATE

04/09/2024

WEBSITE

portsmouthhospital.com

HEADQUARTERS

PORTSMOUTH, VA

SIZE

1,000 - 3,000

FOUNDED

1984

TYPE

Private

CEO

NAM H CHOUGH

REVENUE

$200M - $500M

INDUSTRY

Hospital

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About Portsmouth Regional Hospital

Portsmouth Regional Hospital provides health care services, comprehensive medical, surgical and mental health services in the United States.

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The following is the career advancement route for Patient Account Representative positions, which can be used as a reference in future career path planning. As a Patient Account Representative, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Representative. You can explore the career advancement for a Patient Account Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Account Representative job description and responsibilities

A patient account representative manages several tasks related to patient accounts for hospital and clinical facilities.

12/26/2021: Saint Paul, MN

Patient account representatives maintain patient financial files to ensure all medical bills are paid.

02/26/2022: Kingsport, TN

Patient account representatives perform tasks associated with medical billing.

01/29/2022: Topeka, KS

Patient account representatives work at a lot of medical facilities.

02/01/2022: Alamogordo, NM

The Patient Account Representative Collections ensures the timely receipt of claim payments and minimizes bad debt accrual.

02/20/2022: Twin Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Account Representative jobs

Attain Additional Licenses, Certifications, and Registrations as Needed.

03/13/2022: Everett, WA

Become a Responsible Support When Needed.

01/30/2022: Casper, WY

Earn a Master’s Degree (Optional).

01/12/2022: Indianapolis, IN

Get experimental with different positions.

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Join a Professional Organization.

03/04/2022: Galveston, TX

Step 3: View the best colleges and universities for Patient Account Representative.

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