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Casella Waste Systems, Inc.
Stanley, NY | Full Time
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Office Manager
$65k-86k (estimate)
Full Time | Utilities 3 Months Ago
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Casella Waste Systems, Inc. is Hiring an Office Manager Near Stanley, NY

Position Summary

The Office Manager is responsible for providing professional-level administrative support to the division by coordinating office activities and functions and collaborating with division leaders and staff to ensure operational and compliance requirements are completed and maintained.

Key Responsibilities

  • Coordinates the accounts payable, accounts receivable, and customer billing functions for the division by processing customer purchase orders and vouchers in accordance with division policies and procedures.
  • Provides guidance, direction, and training to a variety of division staff, through onboarding, day-to-day guidance, development of training materials, and maintenance of policies to ensure adequate completion of work requirements.
  • Maintains accurate pricing and documentation to ensure appropriate invoicing of customers.
  • Aids the Human Resources and Payroll and Benefits teams by guiding new hires through the onboarding and benefits enrollment process and ensuring other necessary information is collected and loaded into internal employee systems in a timely manner.
  • Contributes to the training and development of staff on company systems, the preparation of annual budgets, and the maintenance of circulated close calendars, financial compliance, and auditing policies and procedures to ensure information is available and in order.
  • Maintains safety records, procedures, and employee personnel records to ensure data is organized and up to date.
  • Engages with customers to gain a clear understanding of issues presented and manages the communication process with customers ensuring clear, concise information is provided addressing all questions or concerns.
  • Responds efficiently and precisely to customer correspondence, including calls and emails, to ensure Casella customers feel supported and valued.
  • Performs inventory management and utilization review for all office equipment, systems hardware and software, and office supplies and replenishes as needed to ensure a ready supply.
  • Works closely with the operations team as well as the Permits, Compliance and Engineering department to provide data and information as required for permitting application and reporting processes.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a High School Diploma or equivalent, 6 years of progressive experience in administrative and office management, and a demonstrated ability to work as part of a team in a collaborative environment. 

Outstanding relationship management, listening, communication and problem solving skills are required. Demonstrated proficiency with MS Office and other related platforms, exceptional organizational skills, and an ability to teach and train others is expected.

Although not required, an Associate's or Bachelor's degree in business management or other related field is preferred. 

Attributes

Organized, team-oriented individual who is a self-starter that can understand and synthesize information from any number of sources for others to consume and is curious and driven toward continuous learning and process improvement.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$65k-86k (estimate)

POST DATE

12/02/2022

EXPIRATION DATE

01/16/2023

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