19 Field Service Manager Jobs in Waipahu, HI
Carrier Corporation is Hiring a Field Service Manager Near Waipahu, HI
Location: CAH01: CCS-Waipahu, HI 94-496 Ukee St, Waipahu, HI, 96797 USA
Carrier Commercial Service has an opening for a HVAC Commercial Service Manager for our Hawaii location. This position has profit and loss responsibility for a service branch and is responsible for growing market share of the Carrier Commercial Service business.
The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects to exceed the expectations of our customers and meet revenue and margin targets.
Responsibilities
- Forecast, monitor, and document financial performance against plan
- Meet with customers in the service territory to ensure satisfaction and retention as well as prospects for additional service opportunities
- Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements
- Supervise and direct field technicians to effectively perform the functions of equipment repair, maintenance, start-up, operation, and other duties as required to ensure customer satisfaction
- Communicate regularly within the team to ensure that personnel are being scheduled and dispatched properly by skill level, efficiency, and training requirements
- Resolve warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the company
- Review work orders, invoices, and time reports for accuracy and to ensure efficient management of accounts receivable
- Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
- Service Manager is responsible for joining DMB meetings daily and being prepared to discuss progress on relevant KPIs and actions to improve underperforming KPIs.
- Service Manager is responsible for proactively identifying actions, performing offline tasks assigned in DMBs, and escalating any blockers to ensure consistent improvement in KPI performance and field operations in general.
- Service Manager is responsible for ensuring S&O guidelines & best practices are followed.
- High School diploma or GED
- Must have a valid Driver’s License
- 2 years of people leadership experience in Commercial HVAC Systems
- Bachelor's degree in Business Management, Engineering preferred
- Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions
- Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook, and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications
- Site
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Job Applicant's Privacy NoticeClick on this link to read the Job Applicant's Privacy Notice
Job Summary
Full Time
Durable Manufacturing
$124k-156k (estimate)
01/09/2025
02/07/2025
rtx.com
RIVIERA BEACH, FL
>50,000
1922
DAVID GITLIN
>$50B
Durable Manufacturing
Related Companies
The job skills required for Field Service Manager include Leadership, Installation, Field Operations, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Manager positions, which can be used as a reference in future career path planning. As a Field Service Manager, it can be promoted into senior positions as a Field Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Manager. You can explore the career advancement for a Field Service Manager below and select your interested title to get hiring information.
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