Located in Akron, OH or surrounding areas.

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

The Field Service Technician is a multi-discipline role focused on installation and servicing custom equipment. They interact with customers and cross functional service groups in regard to support and launch ZEISS products into the field. Additionally, they aid the R&D team in projects realization as well as engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.

We are looking for people who are keen to try something new:

• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate strong and efficient ability to learn a skill on entry class CMM’s utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Solutions-oriented with ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% including international as needed.
• Other duties as required.

Job Requirements:

• AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years of related experience is required.
• Previous experience installing, troubleshooting industrial electronics, machines or computer systems preferred.
• Microsoft operating system knowledge is required.
• Previous Coordinate Measuring Machine installation and troubleshooting experience is preferred however not required.
• Excellent communication and customer service aptitude is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week.
• Ability to work in a high production shop floor environment.
• Valid Driver License required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years

Schedule:

• 8 hour shift
• Day shift
• Overtime

Experience:

• Mechanical knowledge: 1 year (Preferred)
• Electrical knowledge: 1 year (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: On the road