Caring for Family of Companies is Hiring a HR Caregiver Relationship Manager Near Bend, OR
Who You AreWe seek out people who are:
Driven by an inner sense of purpose to impact others
Driven by a collaborative, whatever-it-takes, get-it-done mindset
Driven by a commitment to excellence in their role
Are pro-active, innovative, and experts in their own unique areas
Who We AreAt Caring for Family of Companies, a family-owned and family-focused organization, we pride ourselves on cultivating a team of compassionate, driven team members who embody our mission of providing the highest caliber of caregiving services to Clients across the numerous regions we serve. We are dedicated to creating a supportive work environment and valuable careers - and we're proud of our tight-knit team that furthers our mission to make a difference in each community we serve. Learn more about how we're raising the bar in new ways at: https://www.youtube.com/watch?v=9RuitZ9CoKk. Role ResponsibilitiesYou are responsible for overseeing all aspects of Caregiver management. This includes training, record-keeping, mentoring, retention, and discipline. Success in this role is based on your ongoing professional development of your team, creating optimal utilization rates of your workforce, sound management, strong retention rates, and compliance. Your duties will include the following:
Provide leadership and guidance to support the professional development of Caregivers through mentoring and performance feedback
Host and Teach the Caregiver Orientation sessions for all new hires
Oversee initial and annual training requirements for Caregivers
Optimize the utilization of the workforce, ensuring high value for each position
Ensure complete and accurate files for all Caregiving staff
Reconcile/audit data, ensuring comprehensive documentation within HRIS system
Outreach with regular touchpoints for Caregivers, encouraging strong retention rates and relationship building/support
Conduct Annual Performance Reviews
Develop and implement Performance Improvement Plans
Assist in processing Worker's Compensation and Unemployment claims
Assist in Verifications of Employment - including EVV Reports
Offboard Caregivers for resignations and terminations
RequirementsROLE QUALIFICATIONS
Have a high value for innovation, streamlined processes and efficiency
Demonstrate a pro-active and solution-oriented mindset
Have excellent written and oral communication articulation in English
Demonstrate accuracy and attention to detail, maintaining accurate records and documentation
Possess intuitive. strategic, and organized project management skills
Have excellent professional collaboration skills and team mindset
Have a results-driven, task-oriented approach
Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast-paced environment
Demonstrate strong interpersonal, discretion, and judgment skills
Have proficiency with technology and electronic devices
Demonstrate sense of warmth, welcome, and professionalism
Demonstrate strong commitment to compliance
Knowledge of best practices for handling PHI in compliance with HIPAA regulations
Education And Experience
Ideal candidates have 2 years of experience in customer service or human resources
Ideal candidates will have a bachelor's degree in human resource, people operations, or a related field
BenefitsWhen working in a role with Caring for Family of Companies, you're responsible for upholding and supporting our mission. As such, it is our honor to support you with the following benefits:
Quarterly performance-based bonuses
Paid Time Off and Paid Holidays
A Bonus Personal Celebration Day - to use on a day of your choosing!
Health insurance: Up to 100% company contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
Dental Insurance
Vision Insurance
401K Retirement Program - with Employer Match
No-Cost Telehealth Appointments for you AND your household to obtain healthcare on your schedule
No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
Need-based Caring Forward Contribution Funds - financial assistance when you need it most
Pet Insurance - peace of mind that your pets will have the care they need
Ongoing Career Enrichment - educational opportunities, and leadership coaching
No Cost Comprehensive Training and Orientation - with Lunch on us!
A Family-First, Family-Focused Culture - and a supportive team to work alongside!