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CareWell Urgent Care
Needham, MA | Full Time
$37k-47k (estimate)
8 Months Ago
Registration Clerk
$37k-47k (estimate)
Full Time 8 Months Ago
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CareWell Urgent Care is Hiring a Registration Clerk Near Needham, MA

CareWell is seeking a dependable full-time front desk registration clerk for our urgent care facility in our Needham, MA location. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit, and our clerks must be able to work to accurately and efficiently record the patient’s information and convey the assurance that our clinical staff are just what they need to feel better.

Our centers are open (7) days per week 8AM to 8PM.
Full-time schedules are three (3) 12-hours shifts with every other weekend.

Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, accepting and processing copays.

Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:

  • Greet patients in a positive and helpful manner
  • Provide information and assistance as needed
  • Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
  • Using the computer system, generate fee slips for patients, review information for accuracy and instructions
  • Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient’s chart
  • Keep patients informed of their account information
  • Notify staff when patients are ready to be seen
  • Collect payments, insurance co-pays, and PDRX charges
  • Coordinate patient care or patient records with other clinic locations when necessary
  • Gather reports from referrals and prior authorizations
  • Be familiar with all locations, hours, directions
  • Answer telephone calls, record messages for other staff and deliver messages
  • Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
  • Perform daily filing of charts and records to ensure excellent organization in patient records
  • Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
  • Audit and balance all financial transactions to ensure accurate daily deposits
  • Distribute mail
  • Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
  • Provide positive team support for all personnel and department.

Skills and Qualifications:

  • Maintain a neat, tidy, clean and organized work area including patient waiting area
  • (Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
  • Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
  • Report any problems or concerns to the center manager and billing supervisor
  • Adhere to professional expectations and guidelines in handbook

Key Competencies:

  • Strong interpersonal and communication skills
  • Ability to maintain confidentiality
  • Be organized with attention to detail
  • Engaging, calm under pressure, and able to handle all types of patient engagement
  • Be able to balance speed and accuracy
  • Demonstrated good judgement, initiative, and patient interaction skills

Education & Experience:

  • High school diploma or equivalent
  • 1-3 years of customer service experience in a medical practice or retail environment
  • Proficient in MS Office programs such as Word, Excel, and SharePoint
  • Experience with Athena, DocuTap and/or When2Work is preferred, but not required

Supervisory Responsibility:This role has no supervisory responsibilities.Work Environment: This job operates in a medical office settingand includespossible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.

Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.

Position Type and Expected Hours of Work:The centers operate (7) days per week, 8AM to 8PM. Full-time employees will work three (3) 12-hour shifts and every other weekend.

Travel:No travel is expected for this position however, depending on the location, this position may work at more than one center.

Benefits Include:Benefits include:Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.

At CareWell, it’s simple: exceptional and compassionate patient care is at the forefront of our urgent care centers. CareWell Urgent Care provides high-quality, efficient and affordable treatment of non-life-threatening illnesses and injuries as well as customizable employer health solutions. Our centers offer board-certified providers, state-of-the-art facilities with on-site laboratory services and X-ray. Founded by physicians who know and understand the need for excellent, expedient care, CareWell Urgent Care is dedicated to meeting all the needs of the community, from infant to elders, school to industry and everywhere in between.

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

07/15/2022

EXPIRATION DATE

06/13/2023

WEBSITE

carewellurgentcare.com

HEADQUARTERS

NORWELL, MA

SIZE

200 - 500

FOUNDED

2012

TYPE

Private

REVENUE

$5M - $10M

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About CareWell Urgent Care

CareWell Urgent Care provides acute illness and pediatric care services.

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The job skills required for Registration Clerk include Customer Service, Billing, Communication Skills, Confidentiality, Attention to Detail, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Registration Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Registration Clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Registration Clerk positions, which can be used as a reference in future career path planning. As a Registration Clerk, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Registration Clerk. You can explore the career advancement for a Registration Clerk below and select your interested title to get hiring information.

If you are interested in becoming a Registration Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Registration Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Registration Clerk job description and responsibilities

A registration clerk must have excellent communication and organizational skills, especially on managing appointments and ensuring that the patients receive the highest quality of health care.

02/07/2022: Anderson, IN

According to resumes from both Registration Clerks and Patient Representatives, some of the skills necessary to complete the responsibilities of each role are similar.

02/26/2022: Lancaster, PA

Perform clerical services such as registration clerk, receptionist, admit, administrative and data clerk.

01/07/2022: Little Rock, AR

Registration clerks must also be organized and detail-oriented.

01/02/2022: Pierre, SD

As more and more businesses adopt remote work policies, registration clerks will need to be able to handle tasks that can be done remotely.

02/11/2022: Tampa, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Registration Clerk jobs

Performing registration clerk duties usually requires just a high school education and knowledge of the medical field and customer service.

03/23/2022: Fayetteville, NC

Step 3: View the best colleges and universities for Registration Clerk.

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